Summary
Overview
Work History
Education
Skills
Certification
Professional Summary
Timeline
Generic

Nicole Archibald

Santa Rosa,CA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Culinary Manager

The Art Of Good Taste (Stacy Scott Catering)
03.2016 - Current
  • Enhanced customer satisfaction by creating and implementing innovative menus, ensuring diverse and delicious culinary offerings.
  • Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
  • Reduced food waste and costs with careful menu planning, ingredient sourcing, and portion control.
  • Collaborated with executive team to develop seasonal menus that showcased fresh, locally-sourced ingredients for optimal taste and quality.
  • Working Backstage music/comedy venues dealing with artists,managers, producers

Culinary Specialist

Atria Senior Living Tamalpias Campus
03.2017 - 04.2021
  • Designed weekly menus, balancing nutrition, taste, and presentation for an optimal dining experience.
  • Streamlined kitchen operations by implementing effective work schedules and delegating tasks appropriately.
  • Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
  • Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
  • Implemented cost-saving measures while maintaining high-quality food standards through careful vendor selection and negotiation.
  • Helped in Senior Memory Care when needed with clients
  • Started the Veterans group for our seniors
  • Was involved in the help pf planning of events and outings for the seniors

Co/Restaurant Owner Operator

Left Coast Depot
08.2012 - 09.2017
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.

Bookkeeper/Assistant Manager of Operations

Toast Restaurant
01.2005 - 08.2012
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Worked closely with owner and chef to keep food costs proper and wait tables as needed as a server

Florist

Mill Valley Flowers
06.2003 - 03.2009
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
  • Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.

Medical Assistant Intern/Office Assistant

Greenbrae General Dr.offices
02.1998 - 07.2008
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
  • Assisted Dr. and Nurse in procedures, (EKG, vitals, blood pressure, and intake on patients )
  • Reception assistance with scheduling patients appointments and meetings
  • clarifying proper insurance and processing proper authorizations for medical treatment/medications/physical therapy/ect.


Front Desk Medical Receptionist/Assistant

Dr.Hoverstein,Abel, Friedman General Practice
02.1996 - 11.1998
  • Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  • Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members
  • Helped Dr.s with procedures including EKG, CHEST XRAY, Vitals,

Occupational Health Technician

Kentfield Rehabilitation Center
09.1994 - 06.1998
  • Improved workplace safety by conducting regular inspections and identifying potential hazards.
  • Enhanced employee health by implementing wellness programs and educational workshops.
  • Assisted in reducing occupational injuries through thorough incident investigations and root cause analysis.
  • Streamlined communication with management, ensuring timely reporting of health and safety concerns.
  • Gave Drug Testing, Alcohol Testing for job pre screen physicals,
  • Check on proper insurance and authorizations for treatment.

Receptionist Assistant (Pain Management)

Kentfield Rehabilitation And Speciality Hospital
03.1996 - 02.1997
  • Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
  • Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
  • Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
  • Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.
  • Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
  • Helped with authorizations for Medical treatment from insurances

Education

High School Diploma -

College of Marin
Greenbrae, CA

CPR Certified Adult/Infant, First Aid Adult/Infant

Red Cross
Marin County, Ca
2020

Skills

  • Foodservice Management Professional
  • ServSafe Manager
  • Leadership Trained
  • Chef Training
  • Quality Assurance
  • Problem Solving
  • Team Leadership

Certification

CPR Certified Adult/Infant, First Aid Certified Adult/Infant, EKG, D-Fibb trained, Trianed in Senior Living and social skills of seniors in regular care and in memory care.

Professional Summary

I have many years of experiance in managing and accounting for small buisnesses. My passion is working with the public in a medical setting. I have had the opportunity to be blessed with working General practice, Oncology/Hemotology, and Pain Mangement. I have been working in senior care for a few years and helping with memory care and training to provide a  better quality of life for them has been so fullfilling.

I hope is to utilize my skills and bring a better relationship with clients to help in the quality of life.

Timeline

Culinary Specialist

Atria Senior Living Tamalpias Campus
03.2017 - 04.2021

Culinary Manager

The Art Of Good Taste (Stacy Scott Catering)
03.2016 - Current

Co/Restaurant Owner Operator

Left Coast Depot
08.2012 - 09.2017

Bookkeeper/Assistant Manager of Operations

Toast Restaurant
01.2005 - 08.2012

Florist

Mill Valley Flowers
06.2003 - 03.2009

Medical Assistant Intern/Office Assistant

Greenbrae General Dr.offices
02.1998 - 07.2008

Receptionist Assistant (Pain Management)

Kentfield Rehabilitation And Speciality Hospital
03.1996 - 02.1997

Front Desk Medical Receptionist/Assistant

Dr.Hoverstein,Abel, Friedman General Practice
02.1996 - 11.1998

Occupational Health Technician

Kentfield Rehabilitation Center
09.1994 - 06.1998

High School Diploma -

College of Marin

CPR Certified Adult/Infant, First Aid Adult/Infant

Red Cross

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