Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Nicole Arsenberger

York,Pennsylvania

Summary

Highly motivated and analytical professional with ten-plus years of progressive compensation experience and six years of managing a team. Thorough knowledge of salary/job analysis, total cash compensation, incentive programs. Proven ability to manage multiple projects and consistently meeting changing deadlines.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Compensation Manager

Wellspan Health
05.2022 - Current
  • Served as a key resource during mergers and acquisitions, ensuring seamless integration of acquired entities into existing compensation structures.
  • Successfully managed a team of compensation analysts, providing coaching and development opportunities to build their expertise in the field.
  • Collaborated with HR business partners to assess job descriptions and ensure accurate benchmarking of roles within the organization.

Compensation Manager

UGI Corporation
01.2022 - 05.2022
  • Provided subject matter expertise to business aligned HRBPs and operations teams.
  • Assisted in unique business challenges including talent retention, internal equity, market competitiveness and pay decisions.
  • Oversaw monthly management incentive plan results, reporting and accruals.
  • Provided support to HR Leadership on harmonization of HR procedures, processes and policies across all business units.

Compensation Manager

Penn Medicine Lancaster General Health
06.2018 - 12.2021
  • Led compensation team of 2 professionals supporting approximately 9,000 employees
  • Formulated and managed compensation strategies and programs which drove attainment of business plan objectives and response to competitive labor market conditions
  • Oversaw market research/analysis to determine or support changes in current pay plans/programs to remain competitive in market and to ensure internal consistency
  • Managed participation in compensation studies requiring job matching analysis, job evaluation, or similar techniques
  • Provided consultation, training and reference materials for compensation and other related topics to management and human resources employees
  • Managed and coordinated performance management process for organization which included annual performance reviews followed by pay for performance merit process
  • Designed, implemented, communicated, and evaluated short-term and long-term incentive compensation plans to motivate and reward employees for achievement of performance objectives
  • Ensured legal compliance to relevant laws and regulations, including FLSA and other wage and hour regulations.

HCM Analyst

Penn Medicine Lancaster General Health
02.2017 - 06.2018
  • Key member of HR Operations team responsible for optimizing Workday HCM platform (Compensation and Talent modules) after go-live
  • Configured annual merit process from scratch for first merit cycle
  • Created automated annual incentive processes
  • Set-up annual goal setting process and revised introductory and annual review processes
  • Acted as project manager for configuration requests
  • Worked with Human Resources and organizational leaders to identify project parameters and output requirements
  • Designed Workday reports focused on utility, visual presentation, and ease of interpretation for end user including organizational leadership and employees
  • Provided Workday support such as researching and resolving HR Technology problems and recommending alternative solutions or methods to meet business needs
  • Executed audit reports proactively to help key users maintain data integrity, ensuring maximum system performance
  • Assisted in review, testing and implementation of Workday system upgrades and workflows to ensure system features were being fully utilized.

Compensation Analyst

Lancaster General Health Penn Medicine
08.2013 - 02.2017
  • Provided advice, consultation, analysis, and support to Human Resources and management regarding administration of compensation philosophy and strategy
  • Participated in recognized salary surveys by analyzing comparable positions and reporting data
  • Performed job evaluation process utilizing market-based pricing, FLSA status and/or job slotting and recommend appropriate salary grade assignment for new or revised positions
  • Coordinated and facilitated annual Equity Management review process of 7,500 employees
  • Led committee to develop standardized job description template
  • Maintained job description library (approximately 1,500 unique jobs) housed in Word documents
  • Assisted with development, cost-benefit analysis, and effectiveness analysis of incentive plans (short-term and long-term) and retention plans
  • Administered yearly performance review and compensation planning processes for organization
  • Tracked and reported turnover and headcount metrics by department on a quarterly basis using PowerPivot
  • Served as Interim Director of Compensation for 3-month period.

Human Resource Consultant

Lancaster General Health
12.2010 - 08.2013
  • Provided Human Resource support to employees and leaders within Cardiology and Pulmonary service lines (600+ employees)
  • Partnered with managers to resolve employee relations issues including conflict resolution, performance improvement issues and terminations
  • Monitored employee retention and turnover within business unit and helped develop action plans with leadership
  • Established and maintained communication programs supporting needs of organization
  • Coached leaders on leading and managing their departments with focus on driving change and utilization of change management tools
  • Worked collaboratively with management to project and develop appropriate staffing plans for their departments
  • Assisted managers in planning and administering staffing ratios and FTE mix
  • Partnered with Talent Acquisition, Talent Development, Compensation, Benefits and HRIS as needed to collaborate on best practices to meet needs of business and employees.

Human Resource Generalist

Lancaster General Health
11.2006 - 12.2010
  • Supported six Recruitment Specialists with processing new hires from point of offer to orientation
  • Conducted condensed orientations with employees, temporary and contracted staff
  • Audited I-9 forms, background and education checks on monthly basis to verify compliance
  • Key member on HR DOH/JACHO committees to ensure compliance and preparedness
  • Provided backup support for Position Manager applicant tracking system
  • Developed and implemented process for ACT 73 Clearances
  • Assisted with planning redeployment of 120+ employees
  • Analyzed RFPs to select new background screening company for reference process.

Education

MBA -

Lebanon Valley College
Annville, PA
08.2013

Bachelor of Science - Health Policy and Administration

The Pennsylvania State University
State College, PA
05.2006

Skills

  • Incentive Programs
  • Job Evaluation
  • Compensation design
  • Salary Benchmarking
  • Total Rewards Strategy
  • Market Pricing Analysis
  • Performance Management
  • Workday and Oracle expertise

Certification

  • Workday Pro- Compensation
  • HRCI Professional in Human Resources (PHR)
  • SHRM Certified Professional (SHRM-CP)

Volunteer Experience

Meals on Wheels of Lancaster, Board of Directors, Lancaster, PA, 2014, 2020

Timeline

Compensation Manager

Wellspan Health
05.2022 - Current

Compensation Manager

UGI Corporation
01.2022 - 05.2022

Compensation Manager

Penn Medicine Lancaster General Health
06.2018 - 12.2021

HCM Analyst

Penn Medicine Lancaster General Health
02.2017 - 06.2018

Compensation Analyst

Lancaster General Health Penn Medicine
08.2013 - 02.2017

Human Resource Consultant

Lancaster General Health
12.2010 - 08.2013

Human Resource Generalist

Lancaster General Health
11.2006 - 12.2010

MBA -

Lebanon Valley College

Bachelor of Science - Health Policy and Administration

The Pennsylvania State University

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