Nicole Asare
Student
Albany,NY
Summary
Highly enthusiastic 20-year-old worker well established in fast-paced and challenging environments. Well-versed in customer service and conflict resolution. Eager to learn with an aptitude for applying new knowledge with skill and accuracy.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Team Member
Chick-fil-A
Staten Island, NY
04.2021 - 12.2024
- Position held during school breaks.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained customer satisfaction by addressing customer needs and resolving concerns with the utmost hospitality.
Sorter
Amazon
Staten Island, NY
05.2023 - 08.2023
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Used hand-held scanners to sort items into specific categories.
- Operated pallet jacks to move large and heavy items for sorting.
Cashier
Champs Sports
Albany, NY
11.2022 - 05.2023
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Journeys
Staten Island, NY
11.2020 - 12.2020
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Sales Associate
Kohl's
Staten Island, NY
09.2020 - 11.2020
- Solved customer challenges by offering relevant products and services.
- Answered questions about store policies and addressed customer concerns.
- Manage register and complete transactions while encouraging customers to join reward programs.
Education
Bachelor of Science - Cybersecurity
University At Albany
Albany, NY 08.2021 - Current
Skills
Experience in Microsoft Excel, Python and HTML
Sales expertise and cash handling
Organization and Time Management
Timeline
Sorter
Amazon
05.2023 - 08.2023
Cashier
Champs Sports
11.2022 - 05.2023
Bachelor of Science - Cybersecurity
University At Albany
08.2021 - Current
Team Member
Chick-fil-A
04.2021 - 12.2024
Retail Sales Associate
Journeys
11.2020 - 12.2020
Sales Associate
Kohl's
09.2020 - 11.2020