Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Asare

Student
Albany,NY

Summary

Highly enthusiastic 20-year-old worker well established in fast-paced and challenging environments. Well-versed in customer service and conflict resolution. Eager to learn with an aptitude for applying new knowledge with skill and accuracy.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Team Member

Chick-fil-A
Staten Island, NY
04.2021 - 12.2024
  • Position held during school breaks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained customer satisfaction by addressing customer needs and resolving concerns with the utmost hospitality.

Sorter

Amazon
Staten Island, NY
05.2023 - 08.2023
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Used hand-held scanners to sort items into specific categories.
  • Operated pallet jacks to move large and heavy items for sorting.


Cashier

Champs Sports
Albany, NY
11.2022 - 05.2023
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

Journeys
Staten Island, NY
11.2020 - 12.2020
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.


Sales Associate

Kohl's
Staten Island, NY
09.2020 - 11.2020
  • Solved customer challenges by offering relevant products and services.
  • Answered questions about store policies and addressed customer concerns.
  • Manage register and complete transactions while encouraging customers to join reward programs.

Education

Bachelor of Science - Cybersecurity

University At Albany
Albany, NY
08.2021 - Current

Skills

    Experience in Microsoft Excel, Python and HTML

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Timeline

Sorter

Amazon
05.2023 - 08.2023

Cashier

Champs Sports
11.2022 - 05.2023

Bachelor of Science - Cybersecurity

University At Albany
08.2021 - Current

Team Member

Chick-fil-A
04.2021 - 12.2024

Retail Sales Associate

Journeys
11.2020 - 12.2020

Sales Associate

Kohl's
09.2020 - 11.2020

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