Nicole Ashmore

• Serve as primary liaison for 100+ daily client interactions via phone, email, and text, ensuring timely, professional communication.
• Coordinate complex executive calendar, managing 30+ weekly client fittings and meetings while safeguarding personal appointments.
• Maintain accurate client records, including sensitive measurements and design details, within CRM systems (PipeDrive).
• Provide white-glove service to VIP clientele (athletes, executives, public figures) while upholding strict confidentiality.
• Lead weekly team meetings, reporting progress, aligning priorities, and supporting operational decision-making.
• Manage vendor communication, fabric stock, and order processing to ensure seamless client experience.

• Supervised and trained staff, overseeing scheduling, order management, and guest relations in a high-volume bakery.
• Communicated with clients, vendors, and third-party services to resolve issues and fulfill custom requests.
• Supported management in workflow optimization through inventory oversight and daily operational coordination.

• Acted as point of contact for client inquiries, managing orders and calls.
• Recognized as Team Member of the Quarter for delivering excellent customer communication and service.

• Supported administrative operations including correspondence, scheduling, and event planning.
• Developed marketing collateral and coordinated cross-functional communication.

• Organized and executed promotional events, managing volunteer scheduling and logistics.