Nicole A. Tejeda
Carteret
Summary
Dynamic and motivated professional seeking a prestigious position within a respected organization that fosters skill development and knowledge enhancement. Committed to leveraging insights and expertise to contribute significantly to organizational growth and success. Eager to embrace opportunities that facilitate reaching full potential while driving impactful results. A strong focus on collaboration and innovation ensures alignment with organizational goals and objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
On-Site Manager/Multi-Site Manager
Northwell Operations
Staten Island, NY/NYC/Queens, NY
06.2024 - Current
- Supervised daily functions of five urgent care facilities, focusing on regulatory compliance and the provision of exceptional care services.
- Manage and supervise staff to maintain optimal staffing levels and effective team performance.
- Streamlined patient care service coordination to enhance overall satisfaction and improve operational workflows.
- Conducted regular assessments and updates of safety protocols and policies to uphold a safe environment for all individuals in the facility.
- Collaborate with healthcare providers to address operational challenges and improve workflow.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Oversaw, coached, and supervised a team of over 30 employees to enhance performance and productivity.
- Coordinated project schedules, allocating resources efficiently to meet deadlines.
Certified Medical Assistant, Team Leader/Administrative, Clinical
Northwell GoHealth Urgent Care
Staten Island, NY
10.2018 - 06.2024
- Served as the Lead CMA in a managerial role, as direct point of contact of 20+ employees for 3 sites in an urgent care setting.
Certified Medical Assistant, Clinical
Northwell Health, OBGYN
Staten Island, NY
04.2018 - 09.2018
- Assisted in providing direct patient care in woman’s health in an Obstetrics care setting.
Certified Medical Assistant, Clinical
ENT & Allergy Associates
Staten Island, NY
01.2017 - 04.2018
- Provide direct patient care in both outpatient and hospital setting as well as pulmonary/sleep study sub-specialty.
Certified Medical Assistant, Clinical
CHCR (Community Health Care of Richmond)
Staten Island, NY
08.2013 - 09.2016
- Assisted in providing direct patient care for clinic patients in a multi-physician facility.
Certified Medical Assistant, Clinical
Angelo Pilla, MD
New York, NY
10.2012 - 03.2013
- Provide direct patient care for clinic patients in a cardiological and primary care setting.
Education
Bachelor of Arts - Psychology
College of Staten Island
Staten Island, NYCertified CMA - undefined
Sanford Brown Institute
New York, NY01.2010
Graduated - undefined
Susan E. Wagner High School
Staten Island, NY01.2009
Skills
- Team leadership
- Problem-solving
- Staff management
- Site coordination
- Conflict resolution
- Multitasking and organization
- Flexibility and adaptability
- Supply ordering
- Analytical thinking
- Staff evaluation
- OSHA compliance
- Verbal and written communication
- Site operations
- OSHA safety requirements
- Goal setting
- Idea development and brainstorming
- Inventory management
- Workforce planning
- Customer service
- Skilled in Microsoft applications
Certification
- American Association of Medical Assistants (AAMA) Certification
- American Heart Association (A.H.A) BLS/CPR Certification
Languages
English
Native or Bilingual
Timeline
On-Site Manager/Multi-Site Manager
Northwell Operations
06.2024 - Current
Certified Medical Assistant, Team Leader/Administrative, Clinical
Northwell GoHealth Urgent Care
10.2018 - 06.2024
Certified Medical Assistant, Clinical
Northwell Health, OBGYN
04.2018 - 09.2018
Certified Medical Assistant, Clinical
ENT & Allergy Associates
01.2017 - 04.2018
Certified Medical Assistant, Clinical
CHCR (Community Health Care of Richmond)
08.2013 - 09.2016
Certified Medical Assistant, Clinical
Angelo Pilla, MD
10.2012 - 03.2013
Certified CMA - undefined
Sanford Brown Institute
Graduated - undefined
Susan E. Wagner High School
Bachelor of Arts - Psychology
College of Staten Island