Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Avila

Huntington Beach,CA

Summary

Versatile Social Media Manager possessing well-coordinated and data-driven methodologies focused on developing strategies and increasing ROI. Knowledgeable about multiple social platforms and optimizing social media needs for people and brands. Excellent communicator and planner who has worked in social media for 10 years and loves learning new ways to implement the ever changing social media trends (+ having fun with it!)

Overview

11
11
years of professional experience

Work History

Social Media Community Manager

Arbonne
Irvine, CA
09.2020 - 03.2024

AWARD: Best Social Buzz from Direct Selling Association (2022) - Arbonne was recognized for staying at the digital forefront of your target audience by creating a buzz-generating campaign with creative and unique content.

  • Develop and implement strategic social media marketing plans
  • Manage PR across social channels, collaborating with Public Relations director on product placement, events, media mentions
  • Manage 3rd party content creators for brand
  • Content creation (graphics, videos)
  • Live event coverage
  • Analyze market data to determine ways to reach target audience or intended segments
  • Manage social media e-commerce such as Facebook/Instagram Shopping, "Like to Buy" galleries connected to Instagram page, user-generated-content galleries for use on company website
  • Collaborate with influential users to boost and enhance brand on social media, spearheading User-Generated-Content projects
  • Foster community and spearhead community management, engaging with and responding to online audience through relevant comments and conversations, creating community management guides for product and common audience conversations
  • Spearhead social media guidance for consultants of the company to help with selling product and selling on social media
  • Write product guides on Instagram
  • Measure and report on marketing campaign performance, gaining insights and comparing results against goals to identify strengths and weaknesses
  • Balance company objectives and customer desires when formulating and executing social media strategies

Social Media Manager

The Brand Amp
Costa Mesa, CA
03.2019 - 04.2020
  • Primary client contact for day-to-day needs providing excellent communication skills both verbal and written.
  • Developed strategies and campaigns for growth, engagement and sales for lifestyle, entertainment and retail accounts across social media and digital spaces.
  • Implemented paid social campaigns on Facebook, Instagram and LinkedIn
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Analyzed social media reporting and analytics to reach KPI goals.
  • Cultivated and managed brand influencers to create third-party validation to elevate and expand the brand.
  • Acted as producer/director for content creation, assisting with photo shoots, shot lists, design and other creative projects as needed for client content needs.
  • Acted as customer service and community management on client social media accounts.

Social Media Specialist

HEILBrice Advertising
Newport Beach, CA
05.2017 - 09.2018
  • Plan and execute social media strategies for numerous accounts
  • Create and monitor social advertising campaigns across Facebook, Twitter, Instagram and YouTube
  • Collaborate with creative team for social media content while directing them on best practices
  • Copy writing, website content writing and editing, blogging
  • Successfully spearhead social media campaigns such as contests/giveaways, collaborations and influencer marketing
  • Monitor social media analytics and execute reporting for clients
  • Monitor social media engagement and the online presence of brands, engage with users and strengthen relationships
  • Social e-comm experience managing the social media shopping components of Facebook and Instagram

Social Media Account Manager

Lescher Mokuau Group
Costa Mesa, CA
06.2013 - 05.2017
  • Celebrity clients included Gal Gadot, Raven Symone, Jeannie Mai and Hailey Clauson. Entertainment clients in TV included Seinfeld, The King of Queens and Rules of Engagement. Worked on various one-off projects as well in entertainment.
  • Increased social media engagement for a client’s accounts and manage client image while staying true to their voice and working with their contracts for social media promotions
  • Managed multiple accounts and their respective calendars by curating content that reaches relevant target markets and keeps clients a part of the trending conversation
  • Report, monitor and calculate social analytics directly from social media platforms and social media tools
  • Managed multiple social media campaigns and a team of coordinators. This includes managing content, copy writing, audience engagement, trend monitoring, and implementing creative strategies
  • Managed promoted/boosted posts, geo-targeted posts and Facebook advertising when requested by clients or affiliates
  • Collaborated with the graphic design team to create the visuals required for content and social media strategies
  • Encouraged adoption of relevant social media techniques

Education

Bachelor of Arts - Journalism, Public Relations, Communications

California State University: Long Beach
Long Beach, CA
06.2014

Skills

  • Marketing Strategy Development
  • Campaign Management
  • Detail-Oriented
  • Strategic Planning and Alignment
  • Verbal and Written Communication
  • Brand Promotion and brand development
  • Social listening
  • Canva
  • Email Marketing
  • Analytics and Reporting
  • Post Optimization
  • Audience Analysis
  • Relationship Building
  • Copywriting
  • Cross-departmental Alignment
  • Market Trends Analysis
  • Public Relations
  • Google Analytics
  • Facebook, Instagram, Linkedin, Twitter, Pinterest
  • Influencer Collaboration
  • Content creation
  • Managing Editorial Calendars
  • Teamwork and Collaboration
  • Event coverage
  • Positive Attitude
  • Content Generation, UGC/Asset Management
  • Community Management

Timeline

Social Media Community Manager

Arbonne
09.2020 - 03.2024

Social Media Manager

The Brand Amp
03.2019 - 04.2020

Social Media Specialist

HEILBrice Advertising
05.2017 - 09.2018

Social Media Account Manager

Lescher Mokuau Group
06.2013 - 05.2017

Bachelor of Arts - Journalism, Public Relations, Communications

California State University: Long Beach
Nicole Avila