Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Ayala Rivera

York,PA

Summary

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Positive, upbeat professional brings several years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty.

Overview

5
5
years of professional experience

Work History

Warehouse Operator

Church & Dwight
York, PA
04.2024 - 07.2024
  • .
  • .
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Maintained a clean work environment by adhering to safety protocols at all times.

Cleaner

Self Employed Web
York, PA
01.2019 - 03.2023


  • Inspected rooms for cleanliness prior to guest arrival.
  • Emptied wastebaskets and replaced liners.
  • Swept sidewalks and driveways of debris.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Replaced air filters on heating and ventilation systems.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.

Representative

Clark Resources
Harrisburg, PA
02.2021 - 02.2022
  • Provided customer service by answering product and service related questions.
  • Consistently met daily performance goals set by management team members.
  • Assisted in the development of marketing strategies for products and services.
  • Greeted customers and responded to inquiries in a timely manner.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Collaborated with team members to identify areas of improvement in customer service processes.

Education

Associate of Tourism & Conversational -

MBTI Business Training Institute
Bayamon, PR
05-2013

Skills

  • Warehouse Safety
  • Packaging and Labeling
  • Loading and unloading
  • Warehouse Organization
  • Equipment Operation
  • Product verification
  • Visual Inspection
  • Protective Equipment Use
  • Damage Prevention
  • Material Handling
  • Decision-Making
  • Safety Precautions
  • Time management abilities

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Warehouse Operator

Church & Dwight
04.2024 - 07.2024

Representative

Clark Resources
02.2021 - 02.2022

Cleaner

Self Employed Web
01.2019 - 03.2023

Associate of Tourism & Conversational -

MBTI Business Training Institute