NICOLE BABCOCK
Wayland
Summary
Dynamic professional with a proven track record in patient care and office management, notably at Neuro Care Home Health LLC. Expert in care plan adherence and case management, enhancing patient wellness and operational efficiency. Skilled in compassionate client care and preventive care monitoring, achieving significant improvements in client satisfaction and health outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Care Provider
Neuro Care Home Health LLC
Essexville
02.2024 - Current
- Planned, prepared or served meals to patients according to prescribed diets.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped client with medication self-administration.
- Assisted clients with proper exercises and rehabilitation.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Managed patient transportation and appointment scheduling.
- Accompanied clients to doctors' offices or on other trips outside home.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Educated family members on proper care techniques for their loved one.
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Collaborated closely with families to provide support and guidance.
Office Manager
Hoss Construction
Belding
06.2023 - 08.2024
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed office inventory and placed new supply orders.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Proposed or approved modifications to project plans.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Machine Technician
Corvac Composites
Kentwood
05.2019 - 12.2021
- Analyzed machine error messages and diagnostic test results to identify faults.
- Replaced worn parts on machines using hand tools such as wrenches and pliers.
- Tested mechanical systems and equipment for optimal performance.
- Trained new employees on the safe use of machinery and equipment.
Education
High School Diploma -
Kelloggsville High School
Kentwood, MI06-2009
BBA - Business Administration And Management
South University
Savannah, GASkills
- Care plan adherence
- Preventive care monitoring
- Case management experience
- Client documentation
- Compassionate client care
- Transportation coordination
- Progress documentation
- Emotional support
- First aid and safety
- Recording vital signs
- Medication monitoring
- Patient comfort measures
Certification
CPR
WOUND CARE
PHELBOTOMY
Timeline
Home Care Provider
Neuro Care Home Health LLC
02.2024 - Current
Office Manager
Hoss Construction
06.2023 - 08.2024
Machine Technician
Corvac Composites
05.2019 - 12.2021
CPR
WOUND CARE
PHELBOTOMY
High School Diploma -
Kelloggsville High School
BBA - Business Administration And Management
South University
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