Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Baez

San Antonio,TX

Summary


Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating a welcoming environment and ensuring smooth front desk operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Jen's Dance Studio
01.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Organized, maintained and updated information in computer databases.

Marketing and Communications Intern

PROYDE
08.2024 - 12.2024
  • Assisted in crafting press releases to garner media coverage for organization announcements or product launches, increasing public relations exposure.
  • Analyzed market trends to identify new opportunities, providing valuable insights that informed strategic decision-making processes.
  • Coordinated cross-functional teams to execute integrated marketing initiatives, fostering collaboration across departments for cohesive messaging strategies.
  • Boosted customer engagement by creating, producing, and editing photo and video content for social media.

Furniture Sales Associate

That Home Feeling
05.2023 - 07.2024
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Updated customers on scheduled deliveries of furniture to homes.

Education

Bachelor of Science - Marketing

Trinity University
San Antonio, TX
05-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Office organization

Certification

Excel 2019 Associate Certification

Cardiopulmonary Resuscitation Certification



Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Jen's Dance Studio
01.2025 - Current

Marketing and Communications Intern

PROYDE
08.2024 - 12.2024

Furniture Sales Associate

That Home Feeling
05.2023 - 07.2024

Bachelor of Science - Marketing

Trinity University

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Nicole Baez