Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Bailey

Charlotte,NC

Summary

Personable and dedicated employee with extensive experience in the financial and hospitality industry. Solid team player with upbeat, positive attitude and proven skill in establishing relationships. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Eastfield Bar and Grill
Huntersville, NC
01.2020 - Current
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Member Service Advisor

Skyla Credit Union
Charlotte, NC
01.2023 - 08.2023
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Approved loan within specified limits or referred to appropriate approval level.

Member Service Representative

Skyla Credit Union
Charlotte, NC
08.2022 - 01.2023
  • Achieved goals for member experience, transaction accuracy and product cross-sell, resulting in consistent growth.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Teller/Lead Teller

Skyla Credit Union
Charlotte, NC
02.2020 - 08.2022
  • Monitored daily cash levels to ensure accurate balancing of accounts at the end of each day.
  • Performed regular audits of teller transaction records to identify discrepancies or errors.
  • Reviewed and approved transactions above limits and authority levels of teller staff.

Education

High School Diploma -

North Henderson High School
Hendersonville, NC
06.2015

Some College (No Degree) - Nursing

Central Piedmont Community College
Charlotte

Skills

  • Teamwork and Collaboration
  • POS Systems and Ordering Platforms
  • Multitasking and Prioritization
  • Sales Closing
  • Recognized as one of the Top Three MSA's for the months of March 2023 and April 2023 throughout for outstanding performance and team contributions

Certification

  • NMLS #2499571
  • NC Public Notary #202319500105
  • NC Real Estate License #351839

Timeline

Member Service Advisor

Skyla Credit Union
01.2023 - 08.2023

Member Service Representative

Skyla Credit Union
08.2022 - 01.2023

Teller/Lead Teller

Skyla Credit Union
02.2020 - 08.2022

Bartender

Eastfield Bar and Grill
01.2020 - Current

High School Diploma -

North Henderson High School

Some College (No Degree) - Nursing

Central Piedmont Community College

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Nicole Bailey