Administrative Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Administrative & Property Coordinator
Poe Companies, LLC
Louisville, KY
08.2018 - Current
Communicated regularly with property owners regarding updates on building conditions and any potential issues needing attention.
Enhanced tenant satisfaction by efficiently addressing and resolving property-related concerns.
Maintained accurate records of all property transactions, leases, and maintenance activities for easy reference.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Streamlined property management processes for increased efficiency in daily operations.
Coordinated with vendors, contractors, and service providers to ensure timely completion of maintenance projects.
Loan Administrator/Accounting Support Specialist
Bristol Development Group, LLC
Franklin, TN
01.2011 - 01.2018
Prepared and delivered monthly loan draws to partner financing institutions for multiple loans each month
Developed and maintained a system for organizing applicable payables for inclusion in the monthly draws
Reviewed cost center coding of invoices and entered into accounting system on a regular basis to maintain integrity in reporting for analysis and draw preparation
Communicated with lender personnel to ensure smooth funding as well as vendors with special payment requirements
Cut checks and paid invoices immediately on disbursement of loan funds
Responsible for completing all monthly bank reconciliations
Assisted Corporate Controller with any accounting needs as advised
Bookkeeper
FRAZIER & RHEA, CPAs
Franklin, TN
01.2009 - 01.2011
Daily input using various accounting software to provide current reporting, including bank reconciliations and Financial Statements.
Processed and filed individual income tax returns.
Handle diversified Accounts Payable/Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, & finance charges.
Calculate the sales tax for multiple companies and ensure compliance with tax laws.
Prepare and calculate payroll, including deductions & taxes. Compute and post all adjustments.
Responsible for preparing Quarterly and Annual Returns and Deposits (941, 940, W-2, W2G, W9, 1099-R, 1099-Misc).
Staffing Manager
ROBERT HALF INTERNATIONAL
Franklin, TN
01.2009 - 01.2010
Responsible for full-life cycle recruitment for temporary employees, client hires and placement of contractors.
Duties include sourcing, internal and external job postings, screening, scheduling, interviewing, selection, reference checking, offer negotiations, closing and post hire follow-up.
Responsible for activity reporting on candidate pipeline, bench management, temporary & temporary to hire placements and vendor management.
Establish and foster an open relationship with all clients and candidates.
Perform service quality measures for both talent and client entities to measure effectiveness and areas for continued improvement.
Billing Specialist
LBMC TECHNOLOGIES, LLC
Brentwood, TN
01.2006 - 01.2009
Manage Billing – includes time for all Network Engineers and Microsoft Consultants.
Daily management of Accounts Payable – product and software ordering and invoicing.
Accounts Receivable – collections.
Maintain standard engineering contracts for existing and new clients.
Responsible for entering pertinent information for new client setups.
Staff Accountant, Payroll Manager
KELLY KING & CO., CPA
Crestwood, KY
01.2001 - 01.2006
Responsible for processing weekly payroll checks for up to a 100 employees.
Processed after-the-fact payroll – including 940’s, 941’s, Unemployment & State tax filings – for up to 250 companies.
Established excellent communications skills and rapport with clients.
Interacted with clients to obtain crucial tax information and to determine their individual accounting needs.
Processed and filed individual income tax returns.
Bookkeeping – day-to-day input using Quickbooks to provide current reporting – including bank reconciliations and general ledgers.
Responsible for obtaining important sales information from clients to file sales tax returns – making sure the clients are up to date on all new rules and regulations.
Office Manager
PRO-STEP, LLC
Louisville, KY
01.2000 - 01.2001
Responsible for managing all accounts receivable, accounts payable and purchase order transactions – gained in-depth knowledge of Quickbooks.
Handled daily bank deposits and bank reconciliations.
Conscious of customer needs and assuring that they are satisfied at all times.
Scheduled and confirmed daily deliveries for customers.
Education
McKendree College
Louisville, KY
08.2003
Eastern Kentucky University
Richmond, KY
12.1997
Grayson County High School
Leitchfield, KY
06.1996
Skills
Attention to detail
Documentation and recordkeeping
Administrative management
Relationship building
Time management
Qualifications
30 years experience in administrative and accounting positions.
Outstanding management and supervisory skills with the ability to coordinate multifaceted activities, analyze problems, and develop and implement productive corrective actions.
Outstanding communication skills with proficient utilization of inter-personal skills when relating with others; quickly establishes rapport with clients.
Proficient knowledge of most computer software, including tax & payroll programs.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting