Talent for team training, scheduling and motivation. Hands-on and supportive leader with an understanding of responsible alcohol service.
Overview
16
years of professional experience
1
Certification
Work History
The Haunted Head Saloon
Oceanside, CA
Lead Bartender/Bar Supervisor
08.2020 - 08.2023
Job overview
Maintains inventory
Built internal Clover POS
Built Craftable inventory management system
Determines employees’ schedules
Ensures bar is well-stocked and clean
Maintains drink recipe documentation
Oversees planning for special events
Appropriately delegates tasks to staff
Selects and purchases liquor and other supplies
Oversees staff, including bartenders and barbacks, and security
Hires, trains, promotes, and, when necessary, disciplines or fires staff
Initiates and maintains vendor relationships
Uses point-of-sale tracking technology and bar and restaurant management platforms.
Developed and implemented innovative strategies to increase customer satisfaction.
Monitored staff performance and provided feedback to ensure quality service delivery.
Created weekly schedules for bar staff, ensuring adequate coverage during peak hours.
Maintained accurate records of beverage inventories, sales, and costs.
Captin Kenos
Encinitas, CA
Bartender
08.2014 - 07.2021
Job overview
Cash handling for cash only bar
Bar set up/Breakdown
Maintained extra cleaning tasks
Built profitable shifts
Shorinkan Karate-Do
Vista, CA
Owner/Operator
10.2013 - 06.2021
Job overview
5Th Degree Black Belt
Curriculum development and implementation
Adult health health coaching
Profit and loss/Accounting
Negotiated contracts with vendors and suppliers.
Developed strategic plans to increase profitability and efficiency.
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Cicciottis Italiana
Cardiff-by-the-Sea, CA
Bartender
01.2008 - 06.2015
Job overview
Catering crew supervisor/Bartender
Recruited team
Trained staff
Event set up and bread down
Followed food safety protocol
Bartender for events
Tray pass
Buffet service
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Dr. Piyush Kumar, Gastroenterology Health Center
Medical Office Manager
01.2008 - 01.2013
Job overview
Hospital credentialing, Medicare credentialing, laboratory testing credentialing alongside building relationships with medical device and pharmaceutical companies to provide patients with the most up to date medical advances that pain management had to offer
Established relationships with physicians, radiology facilities and rehabilitation centers so the patients received prompt and quality care
Created new policies and streamlined office flow
Utilized every available option available in the EHR to accelerate existing office procedures and efficiency
Trained medical assistants, front office staff, key to support to three Nurse practitioners and worked closely with Dr. Kumar
Insurance specialist-Processed a high volume authorizations and certifications from PPO and HMO insurance companies
Created master schedules for all practitioners and maintained hospital network access and relationships with all departments at Scripps Memorial Encinitas
Maintained 40 line phone line and voicemail setup and multi line routing
Maintain high call volume per day while providing excellent customer service
Manage average of 1500+ patient accounts per month
Work closely with Billing and Insurance; and Physician Support
Maintains accurate and detailed records in EHR database
Adapted quickly to frequent process changes and improvements
Skills
Cash Handling
Bartending
Schedule management
Inventory management
POS Management
Employee orientation
Recruiting
Management
Interviewing
Payroll
Office Management
Tip check allocation
Menu Memorization
Employee Coaching
Inventory Control
Health Codes Compliance
Assessments
Work Permit: Authorized to work in the US for any employer
Certification
Serve Safe
ABC Leads
Food Handler Managers Certification
Accomplishments
Have a Heart for Kids, 06/2013, This award recognizes one special individual each year who exemplifies "Outstanding Service to the Youth of Vista."