Nicole Barnes
Lynnwood,WA
Summary
Customer-oriented General Manager with over 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
Work History
General Manager
Mr. West Cafe Bar
03.2025 - 08.2025
- Cultivated relationships with vendors, negotiating favorable terms for supplies.
- Analyzed customer feedback to refine menu offerings and enhance guest experience.
- Led team meetings to align goals and improve communication across departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General Manager
Skillet Post Alley
05.2024 - 09.2024
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented staff training programs to enhance service delivery.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Managed budgeting and financial forecasting to maximize profitability.
- Implemented marketing strategies to increase brand visibility and drive foot traffic.
Interim General Manager
Old Spaghetti Factory
11.2022 - 02.2024
- Managed a large team and a $3.6 million business
- P&L Management including cost control of food, bar, labor, and more
- Supervision staff before, during, and after service
- Onboarding and training, reviews, and training programs
- Shift planning, ensuring appropriate staffing for anticipated business flow
- Managed daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
Bar Manager
Kin-Len Thai Night Bites
05.2022 - 08.2022
- Created drink recipes complete with costing and build sheets
- Costed and priced out drink menus to ensure profitability
- Inventory management and COG management
- Creation of bar manuals to ensure consistancy
- Maintain customer satisfaction while working within a challenging, fast-paced environment
- Creating an environment that invites our guests to become regulars
Bar Manager
MasFajitas
06.2018 - 02.2020
- Verified age requirements per TABC for all alcoholic beverages
- Manage accurate inventory on a weekly basis
- Report to owner on a weekly basis by date and time specified
Education
No Degree - Wine
South Seattle Community College
Seattle, WASkills
- Menu Development
- Schedule Coordination and Management
- Restaurant Operations Management
- Team Leadership and Mentorship
- Genuine Hospitality
- Full-Service and Fine Dining Service
- Team player
- Operations management
- Problem resolution
- Leadership and team building
- Goal setting
- P&L management
- Schedule management
- Staff motivation
- Deadline oriented
- Strategic planning
- Vendor relationships
- Workflow planning
- Purchasing
- Recruitment
- Expense control
- Business development
- Troubleshooting expertise
- Purchasing and planning
- Operations oversight
- Vendor sourcing
- Budget administration
Timeline
General Manager
Mr. West Cafe Bar
03.2025 - 08.2025
General Manager
Skillet Post Alley
05.2024 - 09.2024
Interim General Manager
Old Spaghetti Factory
11.2022 - 02.2024
Bar Manager
Kin-Len Thai Night Bites
05.2022 - 08.2022
Bar Manager
MasFajitas
06.2018 - 02.2020
No Degree - Wine
South Seattle Community College
Education and Training
other