NICOLE BARNEY
Mesa,AZ
Summary
- Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
- Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
- Reliable and upbeat seller successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
10.2022 - Current
- Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments
- Operated cash register, scanners, and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift
- Assisted with store stocking, floor-sets, and opening/closing procedures
- Recommended, selected, and helped locate or obtain merchandise for customers
- Put up signage regarding promotions, changes to store regulations, etc
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Hourly Manager
Burger King
05.2017 - 10.2022
- Maintained working knowledge of restaurant policies and procedures
- Organized and cleaned restaurants during downtime; maintain a sanitized work environment
- Maintained lofty standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Resolved complaints promptly and professionally
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
Enlisted Soldier
U.S. Army Active Duty
10.2008 - 11.2015
- Company Overview: Served seven and a half years of active duty/ reserves in the U.S
- Served two tours overseas and was honorably discharged
- Served seven and a half years of active duty/ reserves in the U.S
- Coached and mentored new recruits for motivated, high-performing teams.
- Operated and maintained armored vehicles.
- Responsible for military equipment valued at over $25,000.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
- Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
Education
Medical Billing and Coding - medical terminology, the fundamentals of Anatomy and Physiology, Career Development
Arizona College of Nursing
Mesa, AZ12.2024
GED -
Zephyrhills High School
Zephyrhills, FL04.2008
Skills
- Workplace safety
- Organization
- Excellent work ethic
- Team member development
- Store operations oversight
- Customer service
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Military Service
U.S. Army, Colorado Springs, CO, Clarksville, KY, 10/01/08, 11/30/15, Served seven and a half years of active duty/reserves in the U.S. Army. Served two tours overseas and was honorably discharged.
Timeline
Sales Associate
Bath and Body Works, Limited Brands
10.2022 - Current
Hourly Manager
Burger King
05.2017 - 10.2022
Enlisted Soldier
U.S. Army Active Duty
10.2008 - 11.2015
Medical Billing and Coding - medical terminology, the fundamentals of Anatomy and Physiology, Career Development
Arizona College of Nursing
GED -
Zephyrhills High School
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