Nicole Barrios
Irvine,CA
Summary
Server/Bartender with 4 years of experience in casual fine dining establishments with knowledge of spirits and proper food and alcohol handling procedures. Eager to elevate customer experience and contribute to business growth.
Overview
10
10
years of professional experience
Work History
Server
Yard House
12.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated comprehensive knowledge of menu items and ability to accommodate dietary preferences and restrictions.
- Ensured guest safety through proactive problem-solving and by monitoring intoxication levels.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Bartender /Banquet Server
Brio Italian Grille
08.2020 - 03.2024
- Crafted high-quality cocktails according to established recipes and customer preferences.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Supported special events through attentive service, adapting quickly to varying needs of guests and team members.
- Adhere to alcohol awareness procedures to prevent excessive guest intoxication in a fine dining setting.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, cash drawer reconciliations, and nightly inventory.
Business Consultant
Grewal Foods OC
01.2022 - 12.2022
- Developed business strategies by conducting comprehensive market research for over 30 Subway franchises.
- Collaborated closely with corporate teams when providing training for new franchisees.
- Conducted regular site visits to assess operational compliance and provide feedback on areas for improvement.
- Provided ongoing coaching and motivation to franchisees and management by remaining in contact through evaluation periods.
Shift Manager
Subway
05.2014 - 01.2021
- Managed customer interactions as first point of contact, ensuring exceptional service
- Supervised and trained new employees, fostering a collaborative work environment
- Handled cash register and POS system, maintaining financial accuracy
- Conducted daily inventory checks, ensuring optimal stock levels
- Performed opening and closing cash reconciliation, ensuring financial integrity.
Education
Associate of Arts - Business Economics
Saddleback College
Mission Viejo, CA05.2017
Business Administration -
California State University-Fullerton
07.2024
Skills
- Spanish and English Bilingual
- CA Food Handler and RBS certified
- Excellent Customer Service
- Liquor, beer, and wine knowledge
Timeline
Server
Yard House
12.2022 - Current
Business Consultant
Grewal Foods OC
01.2022 - 12.2022
Bartender /Banquet Server
Brio Italian Grille
08.2020 - 03.2024
Shift Manager
Subway
05.2014 - 01.2021
Associate of Arts - Business Economics
Saddleback College
Business Administration -
California State University-Fullerton