Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Selections Coordinator
BCB Homes, Inc.
Naples, FL
08.2023 - Current
Organized and updated comprehensive selection books for bespoke homes.
Worked closely with project managers to implement changes and inform all relevant parties.
Document shutoff positions for plumbing and gas systems on blueprints utilizing images of finalized structures.
Permit Specialist
BCB Homes, Inc.
Naples, FL
01.2023 - Current
Ensured that all necessary documentation is complete prior to submitting applications for approval.
Reviewed existing permits periodically to verify continued compliance with applicable regulations.
Assisted with developing strategies for streamlining the permitting process while ensuring quality control measures are maintained.
Monitored projects for compliance with approved plans, specifications and local building codes.
Developed procedures for processing permit applications in a timely manner according to established protocols.
Maintained accurate records of all permits issued including expiration dates and fees paid.
Performed administrative duties such as filing paperwork, responding to inquiries from customers via telephone or email.
Participated in training sessions designed to update knowledge about current laws governing the issuance of permits.
Tracked progress on pending permit applications using database software systems.
Provided technical advice and assistance regarding permit requirements to contractors, developers and other stakeholders.
Collaborated with other departments within the organization on matters related to permitting activities.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Administrative Assistant
Outdoor Decor Store
08.2022 - Current
Answer phones, relay messages to staff, and provide client customer service as required for each call
Process and record client payments
Schedule deliveries
Record previous day’s sales for all four locations in a comprehensive financial spreadsheet
Enter orders into a new computer system and assist sales agents in entering orders and/or provide training for new software
Currently creating a new website while updating the existing website as needed
Follow up with vendors regarding order status
Design/Office Assistant
Octopus Remodeling
06.2021 - 08.2022
Answer phones and provide client customer service
Greet clients and sales representatives in the showroom
Assist clients in cabinet, countertop, and flooring selections
Measure homes for remodel estimate
Calculate quantities and costs and create estimates and invoices for clients
Assist in the building permit process
Assist in the license renewal process
Assist in trademark approval
Record client payments
Receive and record shipments from vendors
Create and maintain client project portfolios
Update website and Facebook page
Maintain record of staff hours for payroll
Follow up with vendors on order/supply issues
Accounts Administrator
Grand Slam Pool Service
02.2019 - 06.2021
Answer phones and greet customers and vendors
Handle all accounts receivable
Track incoming and outgoing clients and make appropriate adjustments within all software platforms
Schedule repair calls as needed
Review all technician comments from the previous day and follow up as needed
Invoice clients for repair work scheduled
Assist technicians from the office, as needed
Handle correspondence to clients from owners
Other duties as assigned
Realtor
Real Estate One of Alpena
Alpena, USA
11.2017 - 10.2019
Present purchase offers to sellers for consideration
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
Compare a property with similar properties that have recently sold to determine its competitive market price
(CMA-Comparative Market Analysis)
Promote sales of properties through advertisements, open houses, and participation in multiple listing services
Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting
Prepare documents such as representation contracts and purchase agreements
Confer with escrow companies, lenders, home inspectors to ensure that terms and conditions of purchase agreements are met before closing dates
Interview clients to determine what kinds of properties they are seeking
Generate lists of properties that are compatible with buyers’ needs and financial resources
Advise sellers on how to make homes more appealing to potential buyers
Baker
Nicole’s Confections
Hillman, USA
06.2017 - 11.2018
Company Overview: Cottage Bakery owned and operated from home
Bake for client orders and items for sale on commission at a local convenience store
Handle all invoicing and tax preparation paperwork
Cottage Bakery owned and operated from home
Elementary Secretary
Hillman Community Schools
Hillman, USA
11.1997 - 01.2018
General building reception
Type all correspondence with parents, including disciplinary notes
Assist teachers with projects
Plan all activities/events open to the public/parents
Assist building principal as needed
Manage accounting for school activity checking account
“School Nurse” - Evaluate children for illness and injury and contact parent/guardian
Manage Facebook page and websites
While not a responsibility of the job, I created two websites for the school, including their very first website
Merchandiser, Nabisco
Mondolez International
Alpena, USA
04.2016 - 04.2017
Shelve products according to the store's specific plan
Rotate product by date and remove expired merchandise
Build displays on pallets and place them on the floor using a hand cart
District Secretary
Hillman Community Schools
Hillman, USA
06.2016 - 09.2016
Process purchase orders by obtaining required signatures and ordering the required item(s)
Set up for School Board meetings
Take notes at School Board meetings, process them in a timely manner, and post and distribute as required
Post job openings in online forums and with local newspapers and process applications as they come in
Assist district superintendent as needed
Post upcoming meeting notices
Balance school district checking accounts monthly
Medical Transcriptionist
Northeast Michigan Community Health Services
Alpena, USA
05.1995 - 11.1997
Transcribe dictation for a variety of psychiatric medical reports
Take medication refill requests from clients, pass along to doctors then process with pharmacy, recording all controlled substances for state review
Band Director at St. Ives, Beacon Hill and Harbord Public Schools | St. Pat's Secondary College | BCB Adult Community BandBand Director at St. Ives, Beacon Hill and Harbord Public Schools | St. Pat's Secondary College | BCB Adult Community Band