Nicole Bauman
Lake Stevens,WA
Summary
Developed extensive skills in fast-paced retail environments and nursing rehabilitation center, focusing on personalized service and product expertise. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, strategic planning, and ability to connect with customers. Eager to return to the workforce, bringing my unique skills set where my strong organizational, communication, and leadership skills can be utilized.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Stay-at-home Parent
Self-Employed
03.2024 - Current
- Provide primary care to two children, including daily care, transport to activities, and home-based learning activities
- Manage household activities, including meal planning, budgeting, grocery shopping, and regular maintenance
- Complete tasks and meet deadlines efficiently through effective calendar management and organization
Bakery Clerk
Lake Stevens Donuts
06.2023 - 03.2024
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods to drive product sales.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery shop.
Retail Sales Manager
Bridge Pets Gifts and Water Gardens
01.2018 - 01.2022
- Developed comprehensive product knowledge, enabling tailored solutions for customer's specific pet needs.
- Handled customer relations issues, enabling quick resolution, and customer satisfaction.
- Enhanced team performance and boosted sales, focusing on product knowledge and sales techniques.
- Guided team members to exceed sales targets through personalized coaching.
- Coordinated staff schedules to ensure optimal coverage during peak sales periods.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Certified Nursing Assistant
Delta Rehabilitation and Care Center
01.2016 - 01.2018
- Collaborated with healthcare team to develop and implement personalized care plans for patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
Associate of Science - Physiology
Everett Community College
Everett, WA12-2022
Skills
- Customer Service Excellence
- Food Safety Compliance
- Point Of Sale Management
- Product Merchandising
- Retail Management
- Team Leadership
- Training and mentoring
- Product Presentations
- Employee performance management
- Patient Care Management
Certification
- Certified Nursing Assistant (CNA)
- Basic Food Safety/Food Handler's Card
- MS Word Certification
Timeline
Stay-at-home Parent
Self-Employed
03.2024 - Current
Bakery Clerk
Lake Stevens Donuts
06.2023 - 03.2024
Retail Sales Manager
Bridge Pets Gifts and Water Gardens
01.2018 - 01.2022
Certified Nursing Assistant
Delta Rehabilitation and Care Center
01.2016 - 01.2018
- Certified Nursing Assistant (CNA)
- Basic Food Safety/Food Handler's Card
- MS Word Certification
Associate of Science - Physiology
Everett Community College
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