Nicole Beeson

Office Manager

Bo Moses Trucking

Magnolia, AR

12.2003 - 07.2024

Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Provided training to new hires on office policies and procedures.
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Administered payroll and maintained proper documentation of employee personnel.
Reviewed files and records to obtain information and respond to requests.
Managed, scheduled and coordinated office functions and activities for employees.
Used judgment and initiative in handling confidential matters and requests.
Coded and entered daily invoices with in-house accounting software.
Managed office budget to handle inventory, postage and vendor services.
Implemented and maintained company protocols to facilitate smooth daily activities.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Interpreted and communicated work procedures and company policies to staff.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Interviewed prospective employees and provided input to HR on hiring decisions.
Mediated conflicts between employees and facilitated effective resolutions to disputes.

Summary

Overview

Work History

Office Manager

Office Manager

Education

Associate of Applied Science - Accounting

Skills

Certification

References

Timeline

Office Manager

Office Manager

Associate of Applied Science - Accounting

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