Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Nicole Benck

Winona,MN

Summary

Dynamic professional with experience in fast-paced dining environments. Skilled in customer service, beverage preparation, and complaint resolution. Committed to improving sales and customer satisfaction through attention to detail and adaptability.

Overview

5
5
years of professional experience

Work History

Server

Tattersall Distilling
River Falls, Wisconsin
05.2026 - 08.2026
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Encouraged customers to try desserts, appetizers, and specialty drinks, contributing to increased sales.
  • Addressed complaints to kitchen staff, facilitating prompt resolution and serving replacement items.

Waitress

Kinni Cafe
River Falls , WI
05.2025 - 08.2026
  • Fostered positive relationships with regular customers, enhancing customer loyalty and satisfaction.
  • Delivered exceptional customer service, contributing to memorable dining experiences at Kinni Cafe.
  • Managed cash register transactions and processed customer payments efficiently.
  • Maintained comprehensive knowledge of menu items and preparation methods, ensuring accurate recommendations and customer satisfaction.

Barista

Caribou Coffee
River Falls, Wisconsin
09.2021 - 05.2026
  • Crafted high-quality beverages using espresso machines and brewing equipment.
  • Handled morning rush of customers with efficient, calm customer service, contributing to smooth operations.
  • Trained new baristas on drink preparation and service standards efficiently.

Assistant Teacher

Cardinal Kids Club
Spring Valley, Wisconsin
06.2022 - 08.2025
  • Engaged actively with children to foster development and involvement in activities, upholding dignity and respect for each child.
  • Guided children at mealtime to develop social and self-help skills while promoting sound nutritional practices.
  • Protected confidential information related to staff and families.

Education

Bachelor of Science -

University of Wisconsin - River Falls
River Falls, WI
05-2027

Skills

  • Problem solving
  • Team collaboration
  • Beverage crafting
  • Effective communication
  • Exceptional customer service
  • Classroom management
  • Cash handling

Accomplishments

  • Dean's List, University of Wisconsin - River Falls - Fall 2022, Spring & Fall 2023, Spring 2024, Spring 2026

Affiliations

  • Volunteer, Treasures from the Heart - River Falls, WI (2025)
  • Resident Assistant, Parker Hall - River Falls, WI (Fall 2023 - Spring 2024)
  • Syttende Mai First Princess - Woodville, WI (Spring 2020 - Spring 2021)

Timeline

Server

Tattersall Distilling
05.2026 - 08.2026

Waitress

Kinni Cafe
05.2025 - 08.2026

Assistant Teacher

Cardinal Kids Club
06.2022 - 08.2025

Barista

Caribou Coffee
09.2021 - 05.2026

Bachelor of Science -

University of Wisconsin - River Falls
Nicole Benck