Summary
Overview
Work History
Education
Skills
Timeline
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NICOLE BENJAMIN

Hebron,NY

Summary

OBJECTIVE: To secure a challenging position with a progressive organization where professional skills and experience may be used to contribute to the overall success of the company. To obtain a fast-paced and challenging position utilizing years of organizational and multi-tasking abilities including Planning, organizing, scheduling and credentialing.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Familiar with GMP's and SOP's.

Overview

17
17
years of professional experience

Work History

Machine Operator

Perrigo NY
06.2019 - 10.2021
  • Set up machines at beginning of shift to ensure proper working order
  • Performed testing procedures to ensure that machines work optimally during production procedures
  • Ensured stocks of needed materials are ready and available at all times
  • Review and strictly adhere to client job specification
  • Troubleshoot and log problems during machine operation.
  • 15% Boost in operations.

Quality Assurance Technician

Oxford Instruments Holdings, Inc
03.2016 - 09.2018
  • Set up machine to inspect large coil of copper wire
  • Keep proper documentation and monitor in-process quality standards
  • Use micrometers, calipers, and gauges to measure different products manufactured from machines
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products with 100% accuracy.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Adjusted, repaired and replaced defective parts and materials.
  • Met quality assurance financial objectives by estimating requirements, preparing budgets, scheduling expenditures and analyzing variances.

Machine Operator

Nice-Pak PDI
05.2014 - 06.2016
  • Set up machines at beginning of shift to ensure proper working order
  • Perform testing procedures to ensure that machines work optimally during production procedures
  • Maintained and cleaned machines before, during and after each shift
  • Monitored machines during every procedure to ensure optimum running
  • Troubleshoot problems during machine operation
  • Ensure that regular and preventative maintenance procedures are carried out
  • Perform random tests to ensure accuracy
  • Strictly adhere to client job specification
  • Ensure that machines are producing quality products by managing periodic checks on output
  • Ensure stocks of needed materials are ready and available at all times
  • Create and maintain activity logs
  • Provide relevant information regarding progress to supervisors every morning and at shifts end.
  • Increased production by 20%.

Residency Coordinator

St. Luke's, Hospital
07.2010 - 03.2014
  • Provides support and meets regularly with Program Director concerning office management, Issues and activities and status of projects
  • Planned, formulated and assessed goals, policies, and activities designed to implement educational objectives and performance standards.
  • Developed community education programming events and other activities designed to increase and improve educational outcomes.
  • Implemented student assessment and evaluation processes, aiding program success.
  • Workflow and cost effectiveness and makes recommendations to Training Director for improvement.
  • May assist in program-level policy development
  • Oversees department-level trainee orientation
  • Organizes meetings and prepares and distributes materials for conferences and lectures
  • Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office
  • Liaised between faculty, staff and administrators to coordinate educational program delivery.
  • Collated feedback and performance data to create insightful program reports.
  • Attended professional educational and developmental meetings to support accreditation and grant writing.
  • Manage petty cash
  • Process Bi-Weekly Payroll
  • Managed over 50 calls per day.
  • Tracked educational program progress to identify strengths and opportunities

Catastrophe Team Coordinator

Allstate Insurance Co
04.2007 - 05.2010
  • Skilled at working independently and collaboratively in team environment
  • Handled and processed confidential client information
  • Performed daily team meetings
  • Communicate calmly and effectively with irate and emotional clientele
  • Increased team morale by coordinating employee games and rewards systems.
  • Worked well in team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations
  • Self-motivated, with strong sense of personal responsibility
  • Managed over 50 to 100 customer calls per day.

Dispatcher

Thyssenkrupp Elevator
03.2005 - 10.2007
  • Answer High volume of emergency and non-emergency calls
  • Maintained accurate and concise record of calls
  • Dispatching proper emergency assistance
  • Ability to work under stress, reacting quickly and efficiently
  • Reduce amount of time between call for service and time assistance arrive on scene.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Followed established protocols for professional handling of emergency situations.
  • Managed over 50 calls per day.

Education

High School Diploma -

Wilcox Central High School
Camden, AL
05.1996

Certificate of Completion - Business Administration And Management

Business Computer Training Institute(BCTI)
Lacey, WA
05.2000

Skills

  • Attention to Detail
  • Great Communication
  • Calendar Maintenance
  • Problem Solving
  • Document Organization
  • Proficient in Microsoft (Word, Excel, Access, Office & PowerPoint)
  • Payroll Management
  • Staff Training
  • Database Management
  • Departmental Support
  • Greeting Visitors
  • Employee Confidentiality
  • Quality Inspections
  • Scheduling Flexibility

Timeline

Machine Operator

Perrigo NY
06.2019 - 10.2021

Quality Assurance Technician

Oxford Instruments Holdings, Inc
03.2016 - 09.2018

Machine Operator

Nice-Pak PDI
05.2014 - 06.2016

Residency Coordinator

St. Luke's, Hospital
07.2010 - 03.2014

Catastrophe Team Coordinator

Allstate Insurance Co
04.2007 - 05.2010

Dispatcher

Thyssenkrupp Elevator
03.2005 - 10.2007

High School Diploma -

Wilcox Central High School

Certificate of Completion - Business Administration And Management

Business Computer Training Institute(BCTI)

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NICOLE BENJAMIN