Nicole Berube
New Bedford
Summary
Dynamic and organized professional with proven expertise as a Receptionist at Sacred Heart Nursing Home. Skilled in data entry and call management, I excel in delivering exceptional customer service while maintaining confidentiality. My strong time management and tech-savvy abilities enhance operational efficiency and ensure a positive visitor experience.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Sacred Heart Nursing Home
2020 - Current
- Managed front desk operations efficiently, ensuring seamless visitor coordination and communication.
- Performed data entry and filing tasks accurately to maintain organized client records.
- Facilitated communication between departments to enhance service delivery and operational flow.
- Provided exceptional customer service support by addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information in compliance with privacy regulations.
- Coordinated visitor access and ensured safety protocols were followed consistently.
- Handled call management by directing incoming calls to appropriate personnel efficiently.
- Collaborated with healthcare staff to ensure timely communication regarding patient needs.
- Managed incoming packages and deliveries, ensuring proper distribution within the facility.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Bishop Stang High School
No. Dartmouth MALiberal Studies
BCC
New Bedford, MASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Tech-Savvy
- Phone etiquette
- Front desk operations
- Call redirection
- Computer proficiency
Timeline
Receptionist
Sacred Heart Nursing Home
2020 - Current
High School Diploma -
Bishop Stang High School
Liberal Studies
BCC