Nicole Biegel
Western Springs,IL
Summary
Dynamic Account Manager with a proven track record at State Farm Agency, excelling in client relations and customer service. Expert in developing tailored insurance solutions and enhancing client satisfaction. Skilled in financial analysis and strategic decision-making, driving operational efficiency and fostering loyalty through effective communication and relationship-building.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Account Manager
State Farm Agency
11.2017 - Current
- Managed client relationships to ensure satisfaction and retention across diverse accounts.
- Developed customized insurance solutions based on client needs and risk assessments.
- Collaborated with cross-functional teams to streamline policy processes and improve service delivery.
- Conducted regular reviews of client products to optimize coverage options.
- Facilitated communication between clients and underwriting teams to expedite policy issuance.
- Established customer relationships to enhance client loyalty and satisfactions.
Office Assistant
Revolution Physical Therapy
04.2015 - 11.2017
- Organized patient scheduling and managed appointment confirmations to enhance operational efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems for streamlined documentation.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Financial Analyst
MTD Products Inc.
06.1997 - 06.2002
- Analyzed financial data to identify trends and support strategic decision-making.
- Prepared detailed reports on financial performance for executive review and stakeholder communication.
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
- Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
- Assisted with the implementation of Cub Cadet Dealer financing.
Education
MBA -
Baldwin Wallace University
Berea, OHBBA - Accounting
John Carroll University
University Heights, OHSkills
- Account management
- Customer service
- Client relations
- Proficient in ECRM
Certification
- Licensed in Property & Casualty, Life & Health
Timeline
Account Manager
State Farm Agency
11.2017 - Current
Office Assistant
Revolution Physical Therapy
04.2015 - 11.2017
Financial Analyst
MTD Products Inc.
06.1997 - 06.2002
MBA -
Baldwin Wallace University
BBA - Accounting
John Carroll University