Nicole Binkley
Spotsylvania,Virginia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
25
25
years of professional experience
Work History
Associate/Color & Curl Concierge
Cosmoprof
07.2022 - Current
- Greet customers and ascertain what each customer wants or needs
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Answer questions regarding the store and its merchandise
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Ticket, arrange and display merchandise to promote sales
- Prepare sales slips or sales contracts
- Place special orders or call other stores to find desired items
- Demonstrate use or operation of merchandise
- Clean shelves, counters, and tables
- Exchange merchandise for customers and accept returns
- Bag or package purchases, inventory stock and requisition new stock, sell or arrange for delivery, estimate cost of repair or alteration of merchandise
- CCC are experts in color, curl and care in technical knowledge, talent development as well as business and selling skills
- CCC get product learning to educate coworkers to help grow the store color sales 5% and overall store sales 3%
- CCC uses product education to help educate stylist & salon owners on all new product launches
- CCC helps stylists build clientele.
Sales Associate/Assistant Manager
Buckle
11.2020 - 02.2022
- Greeting guest
- Knowledge of all denim fits and being able to recognize what fit to recommend for each guest
- Showing product to guest
- Maintain knowledge of current trends
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
- Recommend, select, and help locate or obtain merchandise based on guest needs and desires
- Answer questions regarding the store and its merchandise
- Describe merchandise and ability to recommend the best outfits for each guest
- Ticket, arrange and display merchandise to promote sales
- Prepare sales slips or sales contracts
- Place special orders or call other stores to find desired items
- Demonstrate use or operation of merchandise
- Clean shelves, counters, and tables
- Exchange merchandise for customers and accept returns
- Plan and implement all seasonal floor sets to ensure they meet company standards and deadlines
- Coordinate schedules and training programs for store employee staff.
Associate
Cosmoprof
08.2019 - 11.2020
- Greet customers and ascertain what each customer wants or needs
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Answer questions regarding the store and its merchandise
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Ticket, arrange and display merchandise to promote sales
- Prepare sales slips or sales contracts
- Place special orders or call other stores to find desired items
- Demonstrate use or operation of merchandise
- Clean shelves, counters, and tables
- Exchange merchandise for customers and accept returns
- Bag or package purchases, inventory stock and requisition new stock, sell or arrange for delivery, estimate cost of repair or alteration of merchandise.
Associate
Salon Centric
12.2018 - 07.2019
- Greet customers
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Answer questions regarding the store and its merchandise
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Ticket, arrange and display merchandise to promote sales
- Prepare sales slips or sales contracts
- Place special orders or call other stores to find desired items
- Demonstrate use or operation of merchandise
- Clean shelves, counters, and tables
- Exchange merchandise for customers and accept returns
- Bag or package purchases, inventory stock and requisition new stock, sell or arrange for delivery, estimate cost of repair or alteration of merchandise.
Bookkeeping
Light Properties
06.2017 - 09.2018
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers
- Receive, record, and bank cash, checks, and vouchers
- Match order forms with invoices and record the necessary information
- Reconcile records of bank transitions
- Prepare purchase orders and expense reports
- Calculate costs of materials, overhead and other expenses, based on estimates, quotations, and price lists.
Master Stylist
Haircuttery
09.1998 - 09.2014
- Color and decolorize hair using foiling technique, applicator bottle or bowl and brush
- Update and maintain customer information records, such as chemical services provided
- Apply water, setting, straightening, or waving solutions to hair and use curlers, rollers, hot combs, and curling irons to press and curl hair
- Train or supervise other hairstylists, hairdressers and assistants
- Provide full salon services, including hair cutting, shampooing, blow drying, coloring, and styling based on customers instructions, hair type and facial features, using clippers, scissors, trimmers
- Shampoo, rinse, condition and dry hair and scalp with water, liquid soap, or other solutions
- Shave, trim and shape beards, and moustaches
- Maintain cleanliness of salon, keep your station and all tools sanitized
- Keep on top of current hair cutting and styling trends
- Help maintain adequate inventory of hair products and tools
- Ensure clients with scheduled appointments receive service in a timely manner
- Collect payments for salon services performed
- Shape eyebrow, remove facial hair, using depilatory cream, tweezers, electrolysis, or wax.
Education
High school diploma -
Chancellor High school
Cosmetologist -
Spotsylvania Vocational center
Skills
- Ability to educate others and develop growth
- Basic Academic skills in reading, writing, and computers
- Demonstrate collaboration to connect with others
- Visual Merchandising
- Inventory
- Stocking shelves
- Creative thinking and problem solving
- Interpersonal/negotiation skills
- Teamwork
- Customer service
- Organizational skills
- Ability to grow business with known expectations
- Sales
- Outstanding customer service with ability to develop long term relations and rapport
- Shipping/Receiving
- Color/Highlighting specialist
- Focusing on increasing sales by coordinating apparel for all patrons
- Quality Assurance
- Customer Service
- Social Media Networking
- Strong Work Ethic
- Management Interaction
- Excellent Multitasking
- Training and Mentoring
- Community Relations
- Accurate Record Keeping
- Telephone Etiquette
- Upselling Proficiency
- Safety Procedures
- Team Supervision
- Exceptional Communication
- Guest Experiences
- Highly adaptable
- Outstanding customer service
Timeline
Associate/Color & Curl Concierge
Cosmoprof
07.2022 - Current
Sales Associate/Assistant Manager
Buckle
11.2020 - 02.2022
Associate
Cosmoprof
08.2019 - 11.2020
Associate
Salon Centric
12.2018 - 07.2019
Bookkeeping
Light Properties
06.2017 - 09.2018
Master Stylist
Haircuttery
09.1998 - 09.2014
High school diploma -
Chancellor High school
Cosmetologist -
Spotsylvania Vocational center
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