Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Birt

San Antonio,TX

Summary

Motivated college student seeking an entry-level position to gain hands-on experiance and contribute to a team. Reliable, hardworking, and adaptable, with a positive attitude and eagerness to learn, grow, and take on new challenges while continuing academic studies.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Store Team Member

Chic-Fil-A
07.2019 - 09.2020
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Education

No Degree - Kinesiology

Northwest Vista College
San Antonio, TX
01-2028

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Staff development

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2020 - Current

Store Team Member

Chic-Fil-A
07.2019 - 09.2020

No Degree - Kinesiology

Northwest Vista College

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