Nicole Bishop
Ozark,AR
Summary
Proven achiever with extensive experience in machine operation and customer service, notably at ABB. Excelled in enhancing production efficiency and exceeding targets through meticulous quality control and strong problem-solving abilities. Demonstrated leadership in training new hires and ensuring workplace safety, contributing to a significant reduction in defects and accidents. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.
Overview
19
19
years of professional experience
Work History
Factory Production Worker
ABB
2023.02 - 2024.07
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated a number machines proficiently and in compliance to safety standards.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
Factory Production Worker
Penmac Staffing
2022.07 - 2023.02
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated [Number] machines proficiently and in compliance to safety standards.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected materials before assembly to verify compliance of quality control standards.
Food Production Worker
Pictsweet
2022.04 - 2022.07
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
- Monitored food production and quality control to achieve agreed standards.
- Assisted in meeting daily production goals through efficient task completion and teamwork.
- Ensured compliance with local health regulations while handling raw materials such as meat or produce during the manufacturing process.
- Worked in production to improve efficiency.
Food Production Worker
Penmac Staffing
2021.10 - 2022.04
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
- Monitored food production and quality control to achieve agreed standards.
- Assisted in meeting daily production goals through efficient task completion and teamwork.
- Upheld company standards for product consistency by adhering to established recipes and ingredient measurements.
- Worked in production to improve efficiency.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
Lead Sales Associate
Dollar General
2019.07 - 2021.10
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained knowledge of current sales and promotions.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cook
Oark Burger
2018.08 - 2019.05
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Loan File Processing Specialist 1
Bank OZK
2017.10 - 2019.05
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented customer feedback system to inform product development.
Cook
Casey's
2015.08 - 2017.10
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Sales Associate
Walmart
2014.05 - 2015.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Client Service Specialist
Great Plains Laboratory
2012.02 - 2013.02
- Provided knowledgeable service and support for all customer needs.
- Maintained detailed records of client interactions, facilitating seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Assisted with the development of marketing materials targeting prospective clients, showcasing the value of our company''s services.
- Managed client accounts with attention to detail, ensuring accurate billing and recordkeeping.
Teacher
Little Country Bears Daycare
2008.10 - 2010.09
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Cashier
Casey's
2005.06 - 2008.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Applied Science - Medical Billing And Coding
Pinnacle Career Institute
Kansas City, MO01.2012
High School Diploma -
Belton High School
Belton, MO05.2004
Skills
- Heavy Lifting
- Machine Operation
- Hand-Eye Coordination
- Assembly line work
- Safety Procedure
- General Housekeeping
- Problem-Solving
- Data Entry
- Customer Service
- Problem Resolution
- Filing
Timeline
Factory Production Worker
ABB
2023.02 - 2024.07
Factory Production Worker
Penmac Staffing
2022.07 - 2023.02
Food Production Worker
Pictsweet
2022.04 - 2022.07
Food Production Worker
Penmac Staffing
2021.10 - 2022.04
Lead Sales Associate
Dollar General
2019.07 - 2021.10
Cook
Oark Burger
2018.08 - 2019.05
Loan File Processing Specialist 1
Bank OZK
2017.10 - 2019.05
Cook
Casey's
2015.08 - 2017.10
Sales Associate
Walmart
2014.05 - 2015.02
Client Service Specialist
Great Plains Laboratory
2012.02 - 2013.02
Teacher
Little Country Bears Daycare
2008.10 - 2010.09
Cashier
Casey's
2005.06 - 2008.06
Associate of Applied Science - Medical Billing And Coding
Pinnacle Career Institute
High School Diploma -
Belton High School
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