Nicole Bishop
Palm Springs,CA
Summary
Success-driven team player who works well with marketing as well as research and development departments. Brings understanding of the sales funnel process and a willingness to work with everyone on the team to reach company goals.
Overview
17
17
years of professional experience
Work History
Server
The Tropicale
Palm Springs, Ca
2020.10 - Current
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
Marketing Concierge
Wyndham Destinations
2018.03 - Current
- The role if the Concierge is to provide sales agents with quaified prospects for vacation club ownership presentations as well as provide general concierge services for all guests by offering area information and booking activities.
Sales Executive
Westin Desert Willow
2017.06 - 2018.03
- Conduct interactive dialogue with guests through discovery process to determine how best to present product information and gain commitment to purchase
- Contribute to achieving overall site volume, closing percentage and cost to meet or exceed budget performance levels
- Maintain highest level of company and competition product knowledge through company provided training.
Server/Bartender
Pacifica Seafood Restaurant
2013.10 - 2018.02
- Delivered exceptional, friendly, and fast service
- Answered questions about menu selections and made recommendations when requested
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests expectations
- Skillfully anticipated and addressed guest service needs.
Billing and Claims Specialist
Physicians Billing Service
2015.05 - 2017.11
- Accurately review and complete medical legal reports with the ability to correctly identify and differentiate the multiple types of billing codes
- Ability to utilize and adapt to multiple database systems
- Address and respond adequately to all incoming calls, emails and requests.
Marketing/Administrative Assistant
McIntyre Pools and Spas
2007.03 - 2015.10
- Research client base to find new types of customers and sell to them accordingly
- Analyze the competition to create a plan for engagement
- Answer questions from clients
- Make sure all salespeople meet quota during a given period.
Skills
- Superior written and verbal communication skills
- Math skills
- Product knowledge
- Courteous
- Computer literate
- Microsoft office
- Business
- Accounting
- Marketing
- Building and maintaining rapport with clients/guests
- Active listener
- Negotiator
- Upbeat
- Friendly
- Positive
Timeline
Server
The Tropicale
2020.10 - Current
Marketing Concierge
Wyndham Destinations
2018.03 - Current
Sales Executive
Westin Desert Willow
2017.06 - 2018.03
Billing and Claims Specialist
Physicians Billing Service
2015.05 - 2017.11
Server/Bartender
Pacifica Seafood Restaurant
2013.10 - 2018.02
Marketing/Administrative Assistant
McIntyre Pools and Spas
2007.03 - 2015.10