Nicole Bivens
Medical Coding Technician
Vale,NC
Summary
A recent graduate that's detail-oriented with robust research, technical, and problem-solving skills. Proven ability to quickly grasp new concepts and apply knowledge effectively in fast-paced environments. Recognized for a strong work ethic, multitasking capabilities, and exceptional communication skills, eager to contribute to team success while supporting organizational goals.
Overview
7
7
years of professional experience
Work History
2nd Shift Machine Opperator
American Woodmark
Lincolnton, NC
06.2018 - Current
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Responded to and initiated proper corrections to process alarms.
- Collaborate with other departments when necessary for successful completion of projects.
- Comply with company policies regarding quality control procedures.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Record production information such as quantities produced and materials used on daily logs.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Keep detailed reports of maintenance activities performed on machinery.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Assisted with troubleshooting issues that arose with facility production processes.
- Evaluated and modified control processes for optimized results.
- Check products for accuracy according to guidelines.
- Documented and recorded critical metrics in the database.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted efficient operation of production processes through careful control system monitoring
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional quality.
Medical Coding Trainee
Novant Health, Inc
Hickory, NC
04.2024 - 04.2024
- Developed essential skills and techniques through diligent practice.
- Assessed company operations for compliance with safety standards.
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
- Analyzed key performance indicators to identify effective strategies.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Facilitated teamwork by offering support and guidance.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Inpatient and Outpatient Coder Trainee
Frye Regional Medical Center
Hickory, NC
04.2024 - 04.2024
- Ensured correct coding and sequencing of diagnoses.
- Validated insurance eligibility in advance of assigning codes, enhancing payment recovery.
- Resolved discrepancies between the patient's medical record documentation and assigned codes.
- Assigned appropriate ICD-10, CPT-4, and HCPCS codes to patient records.
- Assigned ICD-10-CM and CPT codes to diagnoses and procedures in accordance with accepted coding principles.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Implemented periodic inspections to confirm the correctness of coding practices.
- Monitored and analyzed coding error trends to improve coding accuracy.
- Streamlined day-to-day office processes to meet long-term goals.
- Analyzed physician documentation for completeness, accuracy, and compliance with coding guidelines.
- Maintained knowledge of reimbursement rules, regulations, policies, and procedures related to coding.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Participated in coding team meetings to discuss challenges and best practices.
- Investigated denials from payers due to incorrect or incomplete billing information or coding errors.
- Compiled and coded patient data using standard classification systems.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Utilized coding software and tools efficiently to expedite the coding process.
- Coordinated with billing department to clarify billing issues related to coding.
- Assigned patients to diagnosis-related groups using appropriate computer software.
- Participated in multidisciplinary team meetings regarding patient care plans and outcomes.
- Administered coding for multiple specialties, ensuring specific codes are accurately applied.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Provided feedback on clinical documentation deficiencies that impact accurate code assignment.
- Identified opportunities for improvement in existing processes related to coding functions.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Entered coded data into electronic health record (EHR) systems.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Attended professional development seminars focusing on various medical disciplines including pathology and radiology.
- Reviewed patient records and assigned accurate codes for diagnoses and procedures.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Reviewed patient medical records to ensure accuracy of diagnosis and procedures codes.
- Performed quality assurance checks on coded data.
- Pulled patient records and transferred information to appropriate parties.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Collaborated with healthcare providers to verify necessary documentation for coding accuracy.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Maintained positive working relationship with fellow staff and management.
- Analyzed patient charts and records to extract relevant coding information.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Monitored operations and reviewed records and metrics to understand company performance.
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Developed essential skills and techniques through diligent practice.
- Worked closely with human resources to support employee management and organizational planning.
- Worked alongside senior team members to learn related job tasks and roles.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided support to existing staff on various tasks and duties.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Inpatient and Outpatient Coder Trainee
Frye Regional Medical Center
Hickory, NC
03.2023 - 04.2023
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Participated in interdisciplinary meetings regarding patient care planning and treatment options.
- Analyzed patient charts and records to extract relevant coding information.
- Participated in coding team meetings to discuss challenges and best practices.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Determined and implemented techniques to improve medical records retrieval process.
- Ensured compliance with HIPAA privacy regulations when accessing confidential patient data.
- Reviewed medical records for accuracy and completeness of documentation to ensure compliance with coding guidelines.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Applied coding skills and knowledge through continuous education and training.
- Utilized coding software and tools efficiently to expedite the coding process.
- Researched complex coding issues and consulted appropriate resources for resolution.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Managed daily workflow processes within the department according to established timelines.
- Maintained positive working relationship with fellow staff and management.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Kept abreast of updates and changes in coding guidelines and reporting requirements.
- Coordinated with billing department to clarify billing issues related to coding.
- Maintained up-to-date knowledge of coding rules, regulations, and reimbursement policies.
- Managed coding for multiple specialties, ensuring specific codes are accurately applied.
- Safeguarded medical records to maintain patient confidentiality.
- Verified accuracy of billing claims prior to submission for payment processing.
- Streamlined day-to-day office processes to meet long-term goals.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Maintained high accuracy rate on daily production of completed reviews.
- Performed quality assurance checks on coded data.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
- Assigned ICD-10 codes based on diagnoses documented in patient records.
- Entered coded data into electronic health record (EHR) systems.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Worked alongside senior team members to learn related job tasks and roles.
- Generated industry analyses that spurred managerial development of business strategies.
- Provided support to existing staff on various tasks and duties.
- Worked closely with human resources to support employee management and organizational planning.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assisted with customer requests for an addendum, and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional organizational skills.
Education
Health Information Technology
Catawaba Valley Community College
Hickory04-2025
Skills
- HIPAA regulations
- Medical office experience
- Strong organizational skills
- ICD-10 proficiency
- Medical terminology mastery
- Continuous learning mindset
- Medical coding expertise
- Data entry proficiency
- Clinical documentation review
- CPT coding
- Surgical coding experience
- Outpatient procedure coding
- HIPAA compliance
- Computer-assisted coding
- Diagnostic coding
- Inpatient coding guidelines
- Medical record abstraction
- HCPCS level II coding
Languages
English
Native/ Bilingual
American Sign Language
Limited
Spanish
Elementary
Japanese
Elementary
Accomplishments
Recognized by Sigma Alpha Pi Honor Society for Leadership and Success; finished in the top 20 of my program.
Affiliations
- Tracked regional developments in modern information trends
- Investigating developments in technology and social wellness
- Adept in the arts of historical and cultural cooking techniques, painting, and various forms of crafting
References
References available upon request.
Timeline
Medical Coding Trainee
Novant Health, Inc
04.2024 - 04.2024
Inpatient and Outpatient Coder Trainee
Frye Regional Medical Center
04.2024 - 04.2024
Inpatient and Outpatient Coder Trainee
Frye Regional Medical Center
03.2023 - 04.2023
2nd Shift Machine Opperator
American Woodmark
06.2018 - Current
Health Information Technology
Catawaba Valley Community College
Similar Profiles
Shaka HugginsShaka Huggins
Senior Sales Representative at American WoodmarkSenior Sales Representative at American Woodmark
Zachary AllenZachary Allen
Loader at American WoodmarkLoader at American Woodmark
Brian WeasenforthBrian Weasenforth
Maintenance Technician III at American WoodmarkMaintenance Technician III at American Woodmark