Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicole Black

Nicole Black

Irving,Tx

Summary

Results-oriented Operations Executive with wide experience handling business operations, personnel and financials. Great expertise in auditing and management consulting. In-depth knowledge of business planning and forecasting.

Overview

5
5
years of professional experience

Work History

Director of Business Development

Insource Leads
04.2024 - Current
  • Developed strong relationships with key industry partners, resulting in mutually beneficial collaborations.
  • Expanded company market share by identifying and pursuing new business opportunities.
  • Strengthened brand reputation through proactive relationship building efforts with both existing clients and prospects alike, resulting in increased trustworthiness within the industry.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

3rd Grade Gifted and Talented ELA Teacher

Carrollton Farmers Branch School District
08.2023 - 04.2024
  • Promoted a growth mindset in students by setting high expectations and providing support for individual academic goals.
  • Developed and maintained positive relationships with parents, fostering open communication about student progress and achievements.
  • Monitored student progress closely using formative assessments, adjusting instructional approaches as needed for optimal learning outcomes.
  • Implemented differentiated instruction techniques to address diverse learning needs and ensure student success.
  • Participated in professional development opportunities, staying current on teaching strategies and best practices for ELA education.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Provided timely feedback on assignments, allowing students to improve their performance and master course material.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Collaborated with colleagues on interdisciplinary projects, enhancing students'' understanding of the connection between subjects.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

Director of Operations

Insource Leads
04.2019 - 06.2023
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Defined, implemented, and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Monitored and coordinated workflows to optimize resources.

Education

MBA -

Western Governors University
Salt Lake City, UT
10.2024

Bachelor of Arts - Education

Western Governors University
Salt Lake City, UT
10.2022

Skills

  • Operations Oversight
  • Strategic Vision
  • Leadership Training
  • Motivational Leadership
  • Operations Management
  • Cross-functional Team Coordination
  • Data-driven decision-making
  • Process Improvement
  • Business Development
  • Planning and execution
  • Marketing
  • Employee Coaching
  • Client Relationship Building
  • Human Resources
  • Payroll
  • Leadership and People Development

Timeline

Director of Business Development

Insource Leads
04.2024 - Current

3rd Grade Gifted and Talented ELA Teacher

Carrollton Farmers Branch School District
08.2023 - 04.2024

Director of Operations

Insource Leads
04.2019 - 06.2023

MBA -

Western Governors University

Bachelor of Arts - Education

Western Governors University

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Nicole Black