NICOLE BLANC
Talent Acquisition Consultant
Westfield,MA
Summary
Global Talent Acquisition and HR Consultant with 25+ years of experience providing consulting & professional services, delivering sourcing, recruitment and talent acquisition services; successful start-up, development and implementation of client-facing HR service lines in four separate organizations, resulting in first year profits and consistent year on year growth.
Overview
21
21
years of professional experience
3
3
Certificates
Work History
Senior Recruiter
Optum, UnitedHealth Group
09.2021 - Current
- Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
- Fostered positive candidate experiences through transparent communication throughout the recruiting process- successfully increase candidate NPS year on year.
- Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements and improved internal and diversity hire metrics year on year.
- Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner - resulting in above target Hiring Manager NPS scores year on year.
- Streamlined recruitment processes for increased efficiency and improved candidate experience - actively involved in various projects and pilot programs to facilitate this .
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Provided training and mentorship to team members, fostering growth within the Talent Acquisition department.
- Maintained compliance with all relevant employment laws during the recruitment process, mitigating risks to the organization.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company
- Volunteered to be Compliance ambassador for the team
Independent Human Resources Consultant (co-owner)
MarkLoe Sales, LLC
1 2019 - 09.2021
- Partnered with client leaders on all HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Assessed client feedback and delivered information to management for corrective action.
- Provided human resources, recruiting and resource allocation guidance to clients.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Quickly learned new ATS and similar software, clearing applicant tracking system backlog for 15 positions, working directly with Hiring Managers, resulting in recruitment and hiring of key staff for Aerospace Engineering client
DIRECTOR of HUMAN RESOURCE SERVICES
Grant Thornton (formerly ORBIT Solutions)
04.2009 - 04.2018
- Successfully managed transition from local firm to global corporation; developed/ implemented all relevant HR systems.
- Created/ implemented HR Strategies for Talent Management Life Cycle, featured in GT Global Firm publication.
- Successfully led the local GT office to be among the first 10 (of 100+ sites) to develop new firm website.
- Developed/ implemented new competency and values-based performance management system within 6 months;
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Advised, coached and counseled senior leaders, managers and staff to support human resources policies, procedures, programs and labor relations.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Built/ implemented the external HR service line start-up; grew staff from one to four members within two years
- Achieved service line profit at the end of the first year by establishing a critical market presence in general HR
- Oversaw continued growth, year after year, landing new clients and earning repeat business
- Implemented people-centered policies leading to few staff issues or incidents and low employee turnover
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
SENIOR MANAGER HR Services
Aegis Business Solutions LTD
10.2003 - 03.2009
- Formerly PwC Outsourced Services - Established external HR service line, growing revenue by 80% within two years.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications and meetings.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Structured compensation and benefits according to market conditions and budget demands.
- Assisted and guided clients on Recruitment & HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Wrote, developed and delivered successful presentations and facilitated trainings to individuals and groups at all levels of organization.
Education
Master of Science - Occupational Psychology
University of Hertfordshire
United Kingdom 05.2001 -
Bachelor of Science - Psychology
University of Hull
United Kingdom 05.2001 -
Skills
Talent Acquisition
undefinedCertification
SHRM Senior Certified Professional (SHRM-SCP)
Affiliations
- Society of Human Resource Management (SHRM)
- Human Resources Management Association of Western New England (HRMAWNE) - active member of the DEI Committee
Timeline
Senior Recruiter
Optum, UnitedHealth Group
09.2021 - Current
DIRECTOR of HUMAN RESOURCE SERVICES
Grant Thornton (formerly ORBIT Solutions)
04.2009 - 04.2018
SENIOR MANAGER HR Services
Aegis Business Solutions LTD
10.2003 - 03.2009
Master of Science - Occupational Psychology
University of Hertfordshire
05.2001 -
Bachelor of Science - Psychology
University of Hull
05.2001 -
Independent Human Resources Consultant (co-owner)
MarkLoe Sales, LLC
1 2019 - 09.2021
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