Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Blizzard

Sarasota,FL

Summary

Extremely organized remote Professional with a passion for continually delivering the best possible experience and outcome for all involved, (customers, vendors, team members), allowing our team to perform at their highest level.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Patient Care Representative

Center For Sight
06.2022 - 12.2022
  • Scheduled approximately 150-200 patients per day and made reminder calls.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Responded to patient queries and concerns concerning insurance coverages and deductibles.

Office Manager

Kast Pools
01.2020 - 06.2022


  • Managed employees to ensure routes were serviced to customer expectations
  • Fulfilled requests for repairs, invoicing, and job completion within a 24 hour period
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coordinated special projects and managed schedules.

Office Manager

Horizon Gymnastics & Dance Academy
01.2011 - 08.2019
  • Successfully aided in growing active memberships over 300% in the first year
  • Maintained over 700 active member accounts, including enrollments, billing, and payments
  • Researched, initiated and lead implementation of new software resulting in a 35% increase in efficiency
  • Worked with owners to organize special events with up to 900 athletes and family members in attendance
  • Successfully organized finances for various camps and many large events
  • Built and maintained excellent relationships with vendors, members, and visitors

Agency Representative

Lehn Insurance Group
01.2008 - 06.2010
  • Responsible for inbound and outbound cold calls to prospective clients converting over 8%
  • Gathered and ensured accurate data entry for both existing and new clients
  • Built customized plans based off clients' needs, including auto, home, renters, etc.
  • Managed incoming claims from clients and ensured client satisfaction until claim closed

Vice President | Processing Manager

Bay Shore Financial Services, Inc
01.1994 - 01.2005
  • Maintained a pipeline of 20+ purchase and refinance files while managing processing team
  • Closely assisted with state audits to ensure company remained compliant with state ordinance
  • Prepared and processed complete loan package for lender review
  • Balanced finances weekly and prepared reports for company accountant
  • Hired, trained and managed qualified mortgage processors
  • Lead weekly staff meetings to discuss team strategies and incentives

Education

Some College (No Degree) - Business

Rock Valley CollegeBusiness
Rockford

Skills

  • Payment collection
  • Relationship building
  • Multitasking ability
  • Organizational skills
  • Goal Setting
  • Administrative supervision
  • Account management
  • Verbal and written communication

Certification

AAPC CPC-A Coding Certification


Timeline

Patient Care Representative

Center For Sight
06.2022 - 12.2022

Office Manager

Kast Pools
01.2020 - 06.2022

Office Manager

Horizon Gymnastics & Dance Academy
01.2011 - 08.2019

Agency Representative

Lehn Insurance Group
01.2008 - 06.2010

Vice President | Processing Manager

Bay Shore Financial Services, Inc
01.1994 - 01.2005

Some College (No Degree) - Business

Rock Valley CollegeBusiness

Similar Profiles

CREATE PROFILE
Nicole Blizzard