Nicole Bluma

Worked as a live in security for the house of 21 women in a one year drug and alcohol residential treatment center. I work at the main house as a receptionist on call. Distributed the appropriate medications for the ladies and kept a safe envio for the.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Answered customer questions about hours, seating, and menu information.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.