Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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NICOLE BOECK

PLACENTIA,CA

Summary

Receptionist with experience excelling in customer engagement and office administration. Demonstrates strong skills in time management, problem-solving, and team collaboration, effectively enhancing client satisfaction and operational efficiency. Passionate about delivering tailored service solutions and eager to contribute to a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Petsitting

Self-Employed
02.2022 - Current
  • Provided personalized pet care services, fostering strong client relationships and ensuring pets received attentive, loving care.
  • Monitored pet health and behavior trends, adapting services to meet individual needs, resulting in substantial improvements in overall well-being.
  • Implemented a flexible scheduling system for pet care visits, improving service efficiency and accommodating client preferences.
  • Delivered personalized pet care services, nurturing strong client bonds and ensuring exceptional care for each pet.

Receptionist

Extended Opportunity Program and Services (EOPS)
09.2024 - 04.2025
  • Provided exceptional front-desk service, fostering a welcoming environment that encouraged positive client interactions.
  • Managed scheduling and appointment coordination, achieving a streamlined process that enhanced overall office efficiency.
  • Coordinated communication between departments, ensuring timely information flow and strengthening teamwork across the organization.
  • Maintained accurate records and documentation, upholding compliance standards while delivering timely support to staff and clients.
  • Assessed client needs through effective questioning, enabling tailored service solutions that improved satisfaction and engagement.

Cashier

Pizza Hut
08.2023 - 02.2024
  • Provided exceptional customer service, fostering a welcoming environment and enhancing customer satisfaction.
  • Processed transactions efficiently, minimizing wait times and contributing to a positive dining experience.
  • Worked closely with kitchen staff to ensure timely order fulfillment, improving overall service speed.
  • Maintained accurate cash register reports, ensuring financial integrity and compliance with company policies.
  • Promoted daily specials and upsold menu items, driving increased sales and enhancing customer engagement.
  • Cultivated a friendly atmosphere, enhancing customer interactions and fostering loyalty among regular patrons.

Education

Associates for Transfer - English

Fullerton College
07.2025

High School Diploma - undefined

Buena Vista Virtual Academy
Placentia, CA
06.2022

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El Dorado High School
Placentia, CA
03.2020

Skills

  • Time Management (Expert), Customer Engagement (Expert), Office Administration (Expert), Problem Solving (Expert), Data Entry (Expert), Conflict Resolution (Expert), Team Collaboration (Expert)

LANGUAGES

Spanish (Novice).

Timeline

Receptionist

Extended Opportunity Program and Services (EOPS)
09.2024 - 04.2025

Cashier

Pizza Hut
08.2023 - 02.2024

Petsitting

Self-Employed
02.2022 - Current

Associates for Transfer - English

Fullerton College

High School Diploma - undefined

Buena Vista Virtual Academy

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El Dorado High School
NICOLE BOECK