Nicole Bonds
Chicago,IL
Summary
To secure a professional position in a reputable facility where I can continue to develop and enhance my hands-on skills and knowledge of remarkable customer service and management skills.
Overview
9
9
years of professional experience
Work History
USPS Warehouse
- Shipping/Drop order, Packing, Breaking down
Sony & GE medical
Cashier
Peter’s Fresh Market
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
RGM
Kentucky Fried Chicken
01.2019 - 01.2022
Cashier
Kentucky Fried Chicken
05.2015 - 03.2020
- Collected cash, checks and credit card payments from customers
- Made change accurately and efficiently
- Maintained cash control over register drawer and verified correct amounts
- Maintained cleanliness of restaurant
- Prepared food for customer purchases
- Answered customer questions as they arose
- Inventory count produced.
ShiT Manager
Kentucky Fried Chicken
01.2017 - 01.2018
Education
High School Diploma -
Pacific High School
01.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Cash handling and management
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Basic Math Competence
- Cash register systems
- Cash handling expertise
- Payment Processing
- Product restocking
- Conflict Resolution
- Refunds and exchanges
- Product Knowledge
- Cash Drawer Balancing
- POS system operations
- Payment Collection
- POS Systems
- Staff Training
- Refund handling
- Guest inquiries
- ID Verification
- Inventory Management
- Currency counting
- Inventory Control
- Order Packaging
- Decision Making Aptitude
- Daily Reporting
- Sales expertise
- Retail Merchandising
- Product Recommendations
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order Verification
- Promotions and Discounts Understanding
- Reports and documents
- Point of Sale proficiency
Supportivequalifications
- Extensive experience in customer service and fielding telephone calls.
- Exemplify remarkable customer service skills.
- Expert experience with Microsoft Word, Excel, Outlook, Power Point, Office Mate, Fax Machine, Cash Registers and Emails.
- Advanced at cash handling and interpersonal skills.
- Great with answering all incoming calls and assisting customers face to face with various questions they may have related to their needs.
Timeline
Cashier
Peter’s Fresh Market
03.2023 - Current
RGM
Kentucky Fried Chicken
01.2019 - 01.2022
ShiT Manager
Kentucky Fried Chicken
01.2017 - 01.2018
Cashier
Kentucky Fried Chicken
05.2015 - 03.2020
USPS Warehouse
Sony & GE medical
High School Diploma -
Pacific High School
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