Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Boney-Sharpe

Manchester

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Associate Quality Director

Pratt & Whitney
09.2014 - Current
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.

Quality Manager

Pratt & Whitney
09.2014 - 02.2020
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

Education

Nail Technician -

Asnuntuck Community College
Enfield, CT
08.2024

Bachelor of Science - Mechanical Engineering

Virginia Polytechnic Institute And State Universit
Blacksburg, VA
05.1994

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Creativity and Innovation
  • Staff Development

Timeline

Associate Quality Director

Pratt & Whitney
09.2014 - Current

Quality Manager

Pratt & Whitney
09.2014 - 02.2020

Nail Technician -

Asnuntuck Community College

Bachelor of Science - Mechanical Engineering

Virginia Polytechnic Institute And State Universit

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Nicole Boney-Sharpe