Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicole Bores

Huron,OH

Summary

Versatile Office Support Specialist with experience aiding leadership with administrative activities and processes. Cultivated working relationships to produce exceptional results. Strong attention to detail with Microsoft Office proficiency.

Overview

7
7
years of professional experience

Work History

Office Support

Koch Aluminum Mfg., Inc.
Sandusky, OH
04.2021 - Current
  • Organized and maintained office files.
  • Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
  • Prepared outgoing mail by drafting correspondence, securing parcels.
  • Updated contact lists on internal systems and communicated any changes to relevant personnel.
  • Answered incoming calls, responded to inquiries and directed calls to appropriate personnel.
  • Created spreadsheets to track data related to departmental operations or specific projects.
  • Ordered supplies and maintained inventory of office equipment.
  • Composed routine correspondence such as letters, memos and emails for staff members.
  • Processed invoices for payment through accounts payable system.
  • Received and distributed mail, letters and packages.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Schedule installation & service jobs
  • Resolve customer service issues with the installation manager
  • Marketing
  • Created & manage our ecommerce store

Credentialing Specialist

NOMS Healthcare
Sandusky, OH
11.2019 - 04.2021
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Performed primary source verifications such as criminal histories, licenses and board certifications.
  • Processed re-credentialing applications for existing providers according to contractual requirements.
  • Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
  • Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
  • Provided support in responding to inquiries from external parties regarding credentialing information.
  • Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
  • Checked applications for missing information and organized all paperwork.
  • Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
  • Maintained detailed records of provider data in the credentialing database system.
  • Participated actively in special projects or initiatives pertaining to improvement of operational efficiency within the department.
  • Researched discrepancies between submitted provider data and verified sources when necessary.
  • Completed enrollments into Medicaid, Medicare and private insurance plans.
  • Attended meetings and seminars related to healthcare industry regulations and trends.
  • Set up NPI numbers for providers and facilities and updated current profile information.
  • Interacted regularly with representatives from health plans and commercial payers regarding credentialing matters.

Office Assistant

Koch Aluminum Mfg., Inc.
Sandusky, OH
06.2017 - 11.2019

Inventory Control Auditor

Sam's Club
Sandusky, OH
09.2016 - 06.2017
  • Participated in regular meetings with management team members regarding progress on inventory control projects.
  • Created reports on inventory accuracy, product shortages and overages.
  • Liaised with suppliers to resolve any discrepancies between purchase orders, invoices or other documents related to shipment deliveries.
  • Ensured compliance with safety regulations during physical inventories and cycle counting activities.
  • Assisted in resolving issues relating to incorrect quantities, damaged or missing items from shipments.
  • Investigated root causes of errors in inventory control systems and recommended corrective actions.
  • Conducted physical audits of warehouse locations to confirm that all products were correctly stored and labeled according to company standards.

Education

High School Diploma -

Medomak Valley High School
Waldoboro, ME
06-2005

Skills

  • Records Management
  • Scheduling Coordination
  • Workforce Management
  • Supply Management
  • Data Entry
  • Customer Service
  • Bookkeeping
  • Administrative Support
  • Organizational Skills
  • Proposal Writing
  • Conflict Management

Affiliations

  • I am 36 years old, and live in Huron with my husband, daughter & beloved Black Lab Louie. I enjoy traveling & meeting new people. I am an avid runner & frequently compete in trail and road races, from 5ks to the marathon!

Timeline

Office Support

Koch Aluminum Mfg., Inc.
04.2021 - Current

Credentialing Specialist

NOMS Healthcare
11.2019 - 04.2021

Office Assistant

Koch Aluminum Mfg., Inc.
06.2017 - 11.2019

Inventory Control Auditor

Sam's Club
09.2016 - 06.2017

High School Diploma -

Medomak Valley High School

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Nicole Bores