Nicole Botruff

· Enforced safety procedures and monitored compliance.

· Prepared schedules and assignments to meet short- and long-term business demands.

· Lead a team of 100+ associates in a fast-paced warehouse environment, ensuring smooth operations and adherence to safety protocols.

· Analyzed key performance metrics and used data-driven insights to identify areas for improvement and develop action plans to exceed operational targets which led the site to being the number one delivery station in Texas across multiple KPIs

· Conducted regular team meetings and performance reviews to provide coaching and feedback, driving employee engagement and professional development.

· Budgeting and forecasting

· Organized training for new team members and routine retraining for established employees.

· Led and influenced staff through effective motivation, leveraging individual strengths to optimize customer satisfaction and maximize productivity.

· Fostered positive work environment promoting employee engagement.

· Monitored inventory levels, placing orders.

· Oversaw a diverse portfolio of residential and multi-unit properties, maintaining high occupancy rates and optimizing rental income.

· Conducted financial analysis, prepared budgets, and monitored expenses to maximize property profitability.

· Property management and marketing

· Developed and maintained strong tenant relationships, addressing inquiries and resolving issues promptly.

· Multisite project management

· Vendor relationships

· Evaluated and optimized controls and reporting systems to improve business financial accuracy.

· Coordinated inspections and appraisals of properties as needed.

· Maintained excellent relationships with clients through regular communication and updates.

· Organized marketing materials such as flyers, brochures, and signage for listed properties.

· Developed strategies to increase visibility of listings among target audiences.

· Ensured compliance with federal, state, and local real estate and construction laws

· Strong expertise in curriculum design, teacher training, and student-centered learning approaches.

· Integrated educational technology tools to enhance learning experiences and student engagement.

· Conducted regular assessments to measure curriculum effectiveness and make data-driven improvements.

· Assisted with the development and launch of the innovative, learner driven educational model

· Directed and hosted fundraising initiatives

• Provide high-quality customer service to patrons in a busy restaurant and bar setting.
• Prepare and serve a variety of alcoholic and non-alcoholic beverages, ensuring compliance with recipes and standards.
• Take food and drink orders, deliver items promptly, and handle any customer inquiries or issues with professionalism.
• Manage cash and credit card transactions using the POS system, maintaining accuracy and efficiency.
• Maintain a clean and organized bar area, including stocking supplies, cleaning glassware, and sanitizing surfaces.
• Train new staff members on service protocols, drink recipes, and POS usage.

• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Stayed informed about daily specials, new menu items, promotions.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.