Summary
Overview
Work History
Education
Skills
Additional Skills Credentials
Tel
Professional Career Synopsis
Timeline
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NICOLE BRADFORD

Layton,UT

Summary

Versatile Assistant Property Manager with a proven track record at Cushman & Wakefield, adept in application process proficiency and property maintenance. Orchestrated a tenant satisfaction rate of 4.75, showcasing strong relationship management and operational oversight. Excel in coordinating tenant transitions and maintaining rigorous property standards.

Overview

6
6
years of professional experience

Work History

Assistant Property Manager

Cushman & Wakefield
01.2021 - Current
  • Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence
  • Obtain aging report for management and follow up on all delinquencies
  • Assist in lease administration activities, including abstracting leases and keeping data base current
  • Prepare and coordinate bid proposals
  • Respond to tenant needs, ensuring that building technical staff resolve problems promptly
  • Coordinate tenants move ins and move outs, including furniture delivery and pick up
  • Manage preparation and approval of accurate tenant billings
  • Responsible for regular inspections of janitorial and landscape service providers
  • Oversee maintenance of work order and purchase order systems
  • Assist supervisor with aspects of annual budgets preparation and monthly financial reports
  • Ensure Certificates of Insurance for tenants and vendors are up to date
  • Kingsley industrial tenant satisfaction survey overall rating of 4.75

Property Administrator

Cushman & Wakefield
01.2020 - 01.2021
  • Facilitated timely collection of all rent, late fees, and utility payments
  • Monitored work orders for maintenance needs and executed 1-hour follow-ups to verify completion
  • Reviewed upcoming lease expirations and followed up with tenants on renewals
  • Generated delinquency and vacancy reports to address past due accounts and foster total occupancy
  • Oversaw total operation, maintenance, and administration of commercial property with 8 units
  • Maintained contact with insurance carriers, fire departments, and law enforcement to coordinate emergency management plans
  • Completed frequent routine inspections of buildings, facilities, and equipment to identify repair needs.
  • Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.

Administrative Assistant

Utah Property Management & Associates
01.2018 - 01.2020
  • Assisted in management of both residential community containing 293 apartments and Class A office building
  • Bid, negotiate, and supervise contract services
  • Prepare monthly owner reports, budgets and annual CAM reconciliations
  • Served as liaison for accounts, tenants and outside vendors
  • Scheduled group and special meetings when required
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Associate of Applied Science - Social Work

Utah State University
Logan, UT
08.2004

Skills

  • Records Management
  • Business processes and procedures
  • Telephone and email etiquette
  • Payment Collection
  • Property tours and inspections
  • Application process proficiency
  • Policy Enforcement
  • Tenant issue resolution
  • Property Maintenance
  • Relationship building and rapport
  • Leasing and sales
  • Unit inspection

Additional Skills Credentials

  • Actively attending Utah Real Estate License School
  • Builders Owners and Managers Association (BOMA) 2022-present

Tel

801.953.4124

Professional Career Synopsis

4 years Real Estate experience including property management and accounting functions to include assisting with preparation of budgets, running financial statements, accounts payable, receivables, collections, payroll, contract negotiations, management of TI and Capital Improvement projects. Created management systems that improved workflow and enhanced the overall office environment including the reorganization of systems for increased efficiency. Recognized for excellent telephone and interpersonal skills; able to quickly establish rapport with tenants and owners, identify needs, and match them with the appropriate solution. Exceptionally organized and efficient in a fast-paced, multitasking environment with the ability to prioritize effectively to accomplish objectives. Computer & Software: Skills: Yardi, Word, Excel, PowerPoint, Access, Outlook

Timeline

Assistant Property Manager

Cushman & Wakefield
01.2021 - Current

Property Administrator

Cushman & Wakefield
01.2020 - 01.2021

Administrative Assistant

Utah Property Management & Associates
01.2018 - 01.2020

Associate of Applied Science - Social Work

Utah State University

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