Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Brammer

Council Bluffs,IA

Summary

Experienced with customer service in high-traffic environments, ensuring smooth operations and safety. Utilizes effective communication and problem-solving to handle various tasks efficiently. Knowledge of team collaboration and adaptability to meet dynamic demands.

Experienced housekeeping professional prepared for this role with strong focus on cleanliness, sanitation, and customer satisfaction. Adept at working collaboratively with team members to ensure safe and hygienic environment, while maintaining flexibility with changing needs. Known for reliability, effective communication skills, and meticulous approach to tasks. Highly skilled in using cleaning equipment and products, ensuring all areas meet high standards of quality and safety.

Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

13
13
years of professional experience

Work History

Valet Parking Attendant

Parking Management Company
08.2022 - 01.2025
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.

Housekeeper

Jennie Edmundson Hospital
11.2019 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.

Direct Support Professional

Trivium Life Services
01.2017 - 03.2018
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Lead Housekeeper

Nebraska Medicine
10.2011 - 02.2017
  • Collaborated with front desk personnel to coordinate room assignments, ensuring prompt check-ins for guests upon arrival without delays due to room unavailability or cleanliness issues.
  • Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
  • Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
  • Developed strong relationships with other departments to facilitate smooth operations and positive working environment.
  • Conducted regular inspections of guest rooms, public spaces, and back-of-the-house areas to maintain cleanliness standards.

Education

High School Diploma -

Abraham Lincoln High School
Council Bluffs, IA

Skills

  • Quick decision making
  • Ability to follow directions
  • Adaptable to change
  • Team player mentality
  • Vehicle parking and retrieval
  • Customer Service-oriented

Timeline

Valet Parking Attendant

Parking Management Company
08.2022 - 01.2025

Housekeeper

Jennie Edmundson Hospital
11.2019 - 08.2020

Direct Support Professional

Trivium Life Services
01.2017 - 03.2018

Lead Housekeeper

Nebraska Medicine
10.2011 - 02.2017

High School Diploma -

Abraham Lincoln High School

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