Nicole Brannon
Warren,MI
Summary
Hardworking professional, skilled in organizing documents, managing calendars, and scheduling appointments.
Maintaining databases. Experienced in file management, customer service, and office equipment upkeep.
Dedicated to providing a high level of customer service, and accuracy in all tasks.
Overview
10
10
years of professional experience
Work History
Office Worker
Protector Window & Door
Detroit, MI
07.2017 - 08.2024
- Client and vendor communications through phone and email interactions.
- Organized filing systems, ensuring accuracy in database records.
- Managed front desk operations, including phone answering and email correspondence.
- Processed invoices, purchase orders, and expense reports with efficiency.
- Scheduled appointments
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Reviewed documents for accuracy prior to submission to clients and vendors.
Crew Member
Francos Pizza
Center Line, Michigan
03.2014 - 06.2017
- Handled customer phone calls regarding orders and menu inquiries, ensuring prompt assistance.
- Maintained accuracy of all customer orders prior to delivery or pickup.
- Executed opening and closing procedures, including workstation setup, cleaning, and supply restocking.
- Provided excellent service for customer orders, ensuring timely delivery.
- Answered phone inquiries swiftly, delivering precise information on menu items and pricing.
- Managed cash transactions daily, maintaining organized cash drawer and processing refunds.
Education
High School Diploma -
Imlay City High School
Imlay City, MI06-2013
Skills
- Invoice processing
- Multi-line phone proficiency
- Data entry
- Vendor relations
- Front desk operations
- Scheduling appointments
- Customer service
- Time management
- Basic accounting
- File organization
Timeline
Office Worker
Protector Window & Door
07.2017 - 08.2024
Crew Member
Francos Pizza
03.2014 - 06.2017
High School Diploma -
Imlay City High School