Nicole Bridges
Santa Monica,CA
Summary
Forward-thinking professional accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
9
9
years of professional experience
Work History
Online Colorist
eSalon
Remote
07.2023 - Current
- Assisting clients Nationwide and U.K. with their at-home hair color needs.
- Educating clients on color theory, protocol, and explaining things scientifically to reduce at-home error.
- Skilled at de-escalating if a client is ever in a panic.
- Fast-paced call center environment, remote.
- Daily tasks include emails, calls, and overseeing orders for approval, to then be pushed through the warehouse.
Office and People Support Coordinator
eSalon
El Segundo, California
11.2020 - 07.2023
- Assisting the VP of Human Resources to ensure that the HQ facility and all departments run smoothly, and employee happiness is sustained.
- Assisted CEO and leadership with various daily tasks. Organizing and coordinating conference meetings, ensuring seamless and successful guest visits.
- Ensured company culture thrived company-wide by creating and executing on-site events and online events for remote workers.
- Event planning for major quarterly events while keeping them within or lower company budget.
- Routine upkeep of HQ facility, including electrical, plumbing, safety standards, and codes.
- CPR certified.
Independent Stylist
Mario Salon
Brentwood, California
02.2016 - 05.2021
- Scheduling all of my appointments privately, providing my own backbar, hair color inventory, and supplies.
- Logging and managing earnings, profit, and overhead while keeping it sustainable.
- Networking and marketing independently through social media and word of mouth.
- Building a good, strong rapport with clients.
- Implementing corporate values to ensure the best environment for clients, while building trust and loyalty.
Online Colorist
eSalon
Remote
03.2020 - 11.2020
- Same title and duties as top.
Studio and Retail Colorist
Esalon
El Segundo
09.2017 - 03.2020
- Educating clients in color studio on how to do their at-home hair color.
- Explaining color theory and our studio limitations to clients to ensure a seamless appointment and client loyalty.
- Maintaining goals of subscription sign-up from clients and upselling products from the hair care line.
- Daily studio upkeep and cleanliness.
Education
Cosmetology Education
Estes Institute of Cosmetology And Science
Visalia, Ca10.2005
Skills
- Problem solving
- Strong communicator
- Critical thinker
- Adaptability
- Resourcefulness
- Decision-Making
- Planning
- Relationship Building
- Creativity and Originality
- Appointment Scheduling
- Workspace Organization
- Accounting and Billing
Timeline
Online Colorist
eSalon
07.2023 - Current
Office and People Support Coordinator
eSalon
11.2020 - 07.2023
Online Colorist
eSalon
03.2020 - 11.2020
Studio and Retail Colorist
Esalon
09.2017 - 03.2020
Independent Stylist
Mario Salon
02.2016 - 05.2021
Cosmetology Education
Estes Institute of Cosmetology And Science
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