Nicole Brigati
Tampa
Summary
Accomplished administrative and operations leader with 15+ years of experience driving organizational effectiveness across hospitality, corporate, and client service environments. Expertise in managing cross-functional teams, optimizing office workflows, overseeing high-volume budgets and projects, and enhancing workplace experiences. Recognized for strategic thinking, team leadership, and building collaborative environments that increase productivity, efficiency, and engagement.
Overview
20
20
years of professional experience
Work History
Lead Workplace Experience Coordinator
CBRE (Client: Ernst & Young)
11.2022 - Current
- Lead the execution of workplace programs and office operations to enhance productivity and employee satisfaction in a fast-paced professional environment.
- Plan and manage corporate events, coordinating logistics, vendors, space reservations, catering, and budgets.
- Serve as liaison between teams, vendors, and facility services to resolve issues efficiently.
- Ensure consistent delivery of services, supplies, and operations in alignment with administrative goals.
Association & Government Group Sales Manager
The Westshore Grand – HEI Hotels
04.2019 - 04.2020
- Managed high-profile group accounts, including contract negotiation, proposal development, and scheduling logistics.
- Collaborated cross-departmentally to ensure seamless event execution and client satisfaction.
- Utilized data-driven insights to improve planning strategies and meet revenue benchmarks.
Corporate Group Sales Manager
Crowne Plaza Tampa Westshore
10.2015 - 12.2018
- Oversaw all administrative and sales processes for group business, including strategic pricing, forecasting, and budget management.
- Coordinated with leadership teams to analyze performance metrics and adjust workflows to exceed targets.
- Maintained CRM systems, documented lead activity, and prepared reports for executive review.
Sales Manager
Seasons 52
07.2009 - 10.2015
- Directed group sales and private dining operations, overseeing budgets, staffing, event planning, and community outreach.
- Increased total sales over six years through operational streamlining and proactive marketing.
- Managed vendor relationships and negotiated service contracts.
Director of Catering
Sheraton Suites Tampa Airport Westshore
08.2005 - 06.2009
- Led administrative operations of the catering department including planning, staffing, vendor coordination, and service execution.
- Supervised large-scale events and oversaw financial planning, purchasing, and compliance.
- Streamlined processes to increase year-over-year sales and improve client retention.
Education
Bachelor of Science - Mass Communication
Florida International University
Skills
- Office & Facilities Management
- Executive & Administrative Leadership
- Event Planning & Onsite Coordination
- Budget Oversight & Financial Reporting
- Vendor & Contract Management
- Operational Strategy & Process Improvement
- Corporate Communications
- Project & Workflow Optimization
- CRM & Productivity Tools (Delphi, Opera, CI/TY)
Timeline
Lead Workplace Experience Coordinator
CBRE (Client: Ernst & Young)
11.2022 - Current
Association & Government Group Sales Manager
The Westshore Grand – HEI Hotels
04.2019 - 04.2020
Corporate Group Sales Manager
Crowne Plaza Tampa Westshore
10.2015 - 12.2018
Sales Manager
Seasons 52
07.2009 - 10.2015
Director of Catering
Sheraton Suites Tampa Airport Westshore
08.2005 - 06.2009
Bachelor of Science - Mass Communication
Florida International University
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