Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Nicole Brissett

Fort Lauderdale,FL

Summary

Proficient and caring heathcare team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Home Health CNA

Brightstar Healthcare
10.2023 - Current
  • Ensured timely medication administration for improved patient health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
  • Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
  • Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.

Airport Passenger Service Agent

Swissport USA
03.2019 - 03.2023

SUPERVISOR OF CREW SEARCH AND CLEAN AIR CRAFT

Operator loss pervention Guest Service Sales Associate/Cashier

Target
06.2008 - 10.2018
  • Responsible for answering incoming phone calls and providing guest assistance on sales floor
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Education

CERTIFICATION DIPLOMA - Phlebotomy

Truth Health Academy
Fort Lauderdale, FL
10.2023

High School Diploma -

North Miami Senior high school
North Miami, FL
05.2006

Skills

  • Continuing education
  • Vital signs monitoring
  • Dressing assistance
  • Cultural Sensitivity
  • Dementia Care
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Seizure Management

Accomplishments

  • Documented and resolved patient symptoms of stroke, which led to patient rush to er and treated at a timely matter.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

9 years' experience ensuring customer satisfaction, Reliable and dependable, Fast, fun, friendly & professional, Able to adapt to a new environment quickly, Reliable and dependable

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • CNA - Certified Nurse Assistant
  • PT - Phlebotomy Technician

Timeline

Home Health CNA

Brightstar Healthcare
10.2023 - Current

Airport Passenger Service Agent

Swissport USA
03.2019 - 03.2023

Operator loss pervention Guest Service Sales Associate/Cashier

Target
06.2008 - 10.2018

CERTIFICATION DIPLOMA - Phlebotomy

Truth Health Academy

High School Diploma -

North Miami Senior high school

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Nicole Brissett