Nicole Broadway
Hedrick,IA
Summary
Intelligent Quality Supervisor seeking to apply leadership and analytical skills in a position in Quality Management. Offering 15 years of experience in Quality testing and proven talent in Quality Supervisory roles. Well-educated in Manufacturing quality assurance metrics and technical troubleshooting.
Overview
14
14
years of professional experience
Work History
Quality Supervisor
Keurig Dr Pepper, Inc.
Ottumwa, IA
05.2023 - Current
- Provided technical support to other departments during problem solving initiatives.
- Identified potential issues related to manufacturing processes and recommended solutions.
- Assisted in troubleshooting complex problems involving defective materials or equipment.
- Kept up to date on current and new compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel.
- Kept records of quality reports and statistical reviews.
- Conducted inspections with quality control team members.
Quality Assurance Supervisor
Amcor Flexibles
Centerville, IA
06.2021 - 02.2023
- Maintained database of testing reports and calibration records using GAGE Pac.
- Increased process improvement initiatives by troubleshooting problems for corrective action to boost functionality and workflow.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Managed testing cycles, test plan creation, development of scripts and coordination of user acceptance testing.
- Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
- Fielded customer complaints and rectified service issues.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Quality Technician III
Trex
Fernley, NV
10.2019 - 04.2021
- Researched and logged quality performance data within database system.
- Compiled measurement data and standardized tests based on collected component material samples.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality decking.
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
Production Associate
Tesla
Reno, NV
06.2019 - 09.2019
- Examined final products for conformance with quality and design standards.
- Operated hand trucks, forklifts and scissor lifts.
- Used hand and power tools to perform operational and routine tasks.
- Partnered with internal departments to achieve quality project deliverables for all manufactured materials.
Forklift Operator
Chewy.com
Reno, NV
01.2019 - 06.2019
- Utilized Personal Protection Equipment (PPE) when transporting dangerous items and chemicals.
- Operated stretch wrap machines, film roll up-enders and extended boom arm forklift equipment effectively and safely.
- Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Kept record of daily activities such as number of items moved or handled throughout the day.
Mill Lead
Olam Spices & Vegetables
Fernley, NV
07.2016 - 04.2019
- Maneuvered turning hand wheels of automatic feeding mechanisms to mill workpieces to specifications.
- Optimized machine-driven cutting by setting controls, positioning tools and workpieces and monitoring production to make proactive adjustments..
- Maximized production by going beyond basic job requirements to work with team members, train new workers and enhance efficiency.
- Reviewed rolling orders and mill schedules to determine setup specifications, work sequences, product dimensions and installation procedures.
- Monitored operating milling machinery, reviewed outputs, took samples and adjusted components to verify high-quality end product.
- Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
- Inspected mill equipment and documented findings for maintenance personnel.
Quality Control Manager
Chewy.comEnertronica
Fallon, NV
12.2017 - 04.2018
- Handled scheduling procedures for department and directed team members in setting and achieving goals.
- Compared properties and dimensions of completed production items to project specifications, verifying fulfillment of expectations and sufficiency for sale.
- Verified production process adherence to health and safety guidelines, OSHA regulations and legislation regulating processing Solar materials.
- Conferred with contract administrators, led quality assurance procedures and prepared reports.
- Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
- Strictly followed all health, safety, and legal standards.
- Oversaw 15 team members responsible for inspecting all completed Solar structures products.
- Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
- Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
Supervisor
Papa Murphy's
Fallon, NV
02.2016 - 07.2016
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
- Identified needs of customers promptly and efficiently.
Quality Control Tech - R&D Coordinator
SK Food Group
Reno, NV
08.2010 - 01.2013
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
- Assisted with correcting systemic problems in order to eliminate errors.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Compared samples to standards and specifications by performing detailed measurements and tests.
Education
BBA - Accounting
Liberty University
Lynchburg, VA03.2016
Cosmetology License - Cosmetology Education
Carson City Beauty Academy
Carson City, NV08.1999
Skills
- Non-compliance Assessments
- Performance Monitoring
- Manufacturing Processes
- Strong Work Ethic
- Deadline Adherence
- Time Management
- Documentation and Reporting
- Team Collaboration
- Correction Action Planning
Timeline
Quality Supervisor
Keurig Dr Pepper, Inc.
05.2023 - Current
Quality Assurance Supervisor
Amcor Flexibles
06.2021 - 02.2023
Quality Technician III
Trex
10.2019 - 04.2021
Production Associate
Tesla
06.2019 - 09.2019
Forklift Operator
Chewy.com
01.2019 - 06.2019
Quality Control Manager
Chewy.comEnertronica
12.2017 - 04.2018
Mill Lead
Olam Spices & Vegetables
07.2016 - 04.2019
Supervisor
Papa Murphy's
02.2016 - 07.2016
Quality Control Tech - R&D Coordinator
SK Food Group
08.2010 - 01.2013
BBA - Accounting
Liberty University
Cosmetology License - Cosmetology Education
Carson City Beauty Academy
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