Nicole Brockman
Franklin,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Store Manager
Carlisle Food Mart
08.2018 - 02.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Receptionist
SpringDot
01.2008 - 11.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
Cost Control Manager
Harp Enterprises, Inc.
10.1994 - 04.2002
- Identified new opportunities for cost savings and implemented initiatives to improve corporate budget oversight.
- Complied with established internal controls and policies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Education
No Degree - Business Administration
Lexington Community College
Lexington, KYGeneral Studies
Russell High School
Russell, KY05.1989
Skills
- Employee Motivation
- Verbal and Written Communication
- Documentation
- Customer Relations
- Records Organization and Management
- Positive and Friendly
- Inventory Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Store Manager
Carlisle Food Mart
08.2018 - 02.2023
Receptionist
SpringDot
01.2008 - 11.2009
Cost Control Manager
Harp Enterprises, Inc.
10.1994 - 04.2002
No Degree - Business Administration
Lexington Community College
General Studies
Russell High School
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