Nicole Broh
Kingman,AZ
Summary
Highly motivated and hardworking professional, eager to apply my expertise to a new industry to foster innovation and deliver impactful results. Strong adaptability, quick learner, and a passion for making meaningful contributions.
Overview
10
10
years of professional experience
Work History
Nutrition Bar Owner
Self Employed Web
Kingman
09.2022 - Current
- Established and developed a nutrition club business through strategic business development techniques.
- Created and curated a menu of nutritious protein snack and beverage options to meet customer demands.
- Manage daily operations, including inventory management and supply ordering.
- Provide excellent customer service and addressed inquiries, feedback, and resolved any customer issues.
- Manage budget and implemente cost-effective strategies to maximize profitability in financial management.
- Adhered to compliance and regulations, including health and safety protocols, food handling guidelines, and licensing requirements.
- Engage with local community through events and partnerships, fostering brand loyalty and enhancing community presence.
Center Manager
Planned Parenthood of the Pacific Southwest
Vista, CA
12.2017 - 07.2022
- Supervised daily activities and performance of up to 35 regular employees.
- Motivated and led team members to work together to achieve targets.
- Motivated employees to share ideas and feedback.
- Trained, managed and motivated employees to promote professional skill development.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Provided leadership through coaching, feedback and performance management.
- Directed all day-to-day operations of two Health Centers to provide safe and enjoyable patient experience.
- Managed scheduling for employees to optimize productivity.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
Medical Assistant Trainer
Planned Parenthood of the Pacific Southwest
Riverside
04.2014 - 12.2017
- Demonstrated proficiency in performing medical assistant skills including blood draws, injections, provider assistance, and blood pressure intake.
- Contributed to the design and development of training programs for medical assistants.
- conduct training sessions for medical assistants
- evaluated trainees performance through assessments and quizzes.
- provided feedback and coaching
- educated trainees on medical practices and regulations.
- instructed proper use of medical equipment.
- conducted training on HIPAA regulations.
- worked with healthcare professionals to provide realistic training experience.
- Delivered hands-on training sessions to promote the development of practical skills.
- Aided in conducting candidate interviews.
Skills
- Business Developement
- Marketing and Promotion
- Financial Management
- Community Engagement
- Quality Control
- Regulatory Standards
- Staff Leadership
- Coaching and mentoring
- Recruiting and hiring
- Performance improvements
- Customer retention
- Schedule management
- Supervision and training
Timeline
Nutrition Bar Owner
Self Employed Web
09.2022 - Current
Center Manager
Planned Parenthood of the Pacific Southwest
12.2017 - 07.2022
Medical Assistant Trainer
Planned Parenthood of the Pacific Southwest
04.2014 - 12.2017
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