Nicole Brooks
Wheat Ridge,CO
Summary
Proven customer service expert from United Vending Food Service, adept at cash handling and fostering positive customer relations. Demonstrates exceptional work ethic and empathy, enhancing client satisfaction and loyalty. Achieved high accuracy in cash transactions, embodying reliability and punctuality. Skilled in cleaning, sanitizing, and maintaining pristine environments, contributing to a welcoming atmospheir. Hard worker, good with people, reliable.
Overview
5
5
years of professional experience
Work History
Cashier
United Vending Food Service
06.2024 - 11.2024
- Ensured prompt and courteous service to meet customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Receptionist
All American Glass Co
12.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Answered central telephone system and directed calls accordingly.
Cleaner
Valerie Morris
03.2021 - 10.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Supported team with maintenance of challenging spaces.
- Confirmed all cleaning tools and equipment were stored properly after use.
Cashier/Stocker
Dallor Tree
01.2020 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma - General Study's
Central High School
Rapid City, SD06.2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Cash register systems
- Product restocking
Timeline
Cashier
United Vending Food Service
06.2024 - 11.2024
Receptionist
All American Glass Co
12.2022 - 12.2023
Cleaner
Valerie Morris
03.2021 - 10.2023
Cashier/Stocker
Dallor Tree
01.2020 - 04.2023
High School Diploma - General Study's
Central High School
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