Summary
Overview
Work History
Education
Skills
Phone
Timeline
Generic

NICOLE BROWN

Las Vegas,NV

Summary

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Store Clerk

Speedee Mart
08.2023 - Current
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
  • Complied with company guidance and state and federal laws to control sales of tobacco, and alcohol products.
  • Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
  • Met safe food handling protocols to comply with company, Nevada health department and industry standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Personal Care Attendant

Consumer Direct
03.2014 - Current


  • Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
  • Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.

Store Clerk

7-Eleven Franchising
03.2013 - 04.2020
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Met safe food handling protocols to comply with company, Nevada health department and industry standards.
  • Implemented loss prevention measures by monitoring customer activity and addressing suspicious behavior accordingly.
  • Aided in preparing store for audits by ensuring compliance with local laws, regulations, and company guidelines regarding merchandise storage and display.
  • Supported management in maintaining accurate inventory records through diligent tracking of incoming shipments and returns.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Operated POS systems to accurately process customer purchases.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
  • Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.

Bench Technician

JCMTechnology Inc.
09.2010 - 11.2012
  • Educated clients on proper maintenance techniques, extending the lifespan of their devices and reducing service requests.
  • Implemented inventory management strategies to maintain an optimal stock level of spare parts, preventing delays due to part shortages.
  • Provided exceptional customer support by promptly addressing inquiries and concerns related to device performance or repair status.
  • Assisted customers in diagnosing issues remotely, providing expert guidance on necessary repairs or replacements.
  • Improved customer satisfaction with timely repairs, ensuring minimal downtime for essential equipment.
  • Participated in cross-functional trainings to broaden skill sets, improving overall team efficiency and versatility in handling diverse repair tasks.
  • Reduced device malfunction rates by performing regular maintenance and calibration tasks.
  • Enhanced equipment functionality by troubleshooting and repairing various electronic devices.
  • Streamlined repair processes, resulting in faster turnaround times and increased productivity.
  • Maintained detailed documentation for all repair jobs, contributing to a comprehensive database of technical knowledge.
  • Prevented equipment failures through proactive identification of potential issues and implementation of preventive measures.
  • Expedited parts ordering processes, ensuring prompt delivery for time-sensitive repairs.
  • Operated tools, equipment, and machinery according to safety standards.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Tested systems, noting issues and completing preventive maintenance.

Assembly Line Leader

Creative Electronics LLC
09.2009 - 06.2011
  • Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
  • Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
  • Supervised shift changes, ensuring proper documentation of completed tasks and facilitating efficient handoffs between teams.
  • Maintained accurate records of production statistics, utilizing data-driven insights for informed decision making.
  • Monitored assembly line performance, identifying bottlenecks and implementing effective solutions for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Kept accurate and detailed records of personnel progress and productivity.

Custodial Maintenance Worker

Christopher Barnes Maintenance and Land Scaping
02.2006 - 11.2009
  • Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
  • Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
  • Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
  • Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
  • Maintained a safe environment for building occupants by promptly addressing spills, hazards, and other safety concerns.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Operated buffers and burnishers to clean and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Education

Associate of Business Management -

College of Southern Nevada
Las Vegas, NV
05.2017

GED -

San Bernardino High School
San Bernardino, CA
05.1992

Skills

    Reliability and punctuality

    Cleanliness Maintenance

    Point of sale operation

    Cash handling proficiency

    Cleaning techniques

    Chemical Handling

    Cleaning Expertise

    Carpet cleaning

    Custodial machine operation

    Sanitation Practices

    Waste disposal

    Strong Work Ethic

    Sweeping and Mopping

    Checklists and Recordkeeping

    Adaptable and Flexible

Phone

cell, (702) 266-0963

Timeline

Store Clerk

Speedee Mart
08.2023 - Current

Personal Care Attendant

Consumer Direct
03.2014 - Current

Store Clerk

7-Eleven Franchising
03.2013 - 04.2020

Bench Technician

JCMTechnology Inc.
09.2010 - 11.2012

Assembly Line Leader

Creative Electronics LLC
09.2009 - 06.2011

Custodial Maintenance Worker

Christopher Barnes Maintenance and Land Scaping
02.2006 - 11.2009

Associate of Business Management -

College of Southern Nevada

GED -

San Bernardino High School

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NICOLE BROWN