Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Brown

Omaha,NE

Summary

Dedicated Medical Assistant with extensive experience at Methodist Physicians Clinic, skilled in phlebotomy and patient assessments. Proven ability to enhance clinic efficiency and foster patient trust through compassionate care and effective communication. Committed to maintaining HIPAA compliance and ensuring optimal patient safety during examinations and procedures.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

20
20
years of professional experience

Work History

Medical Assistant

Methodist Physicians Clinic
10.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant

CHI Health
07.2016 - 09.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Diploma - LPN

Kaplan University
Omaha, NE
06.2009

Associates Degree - Medical Assistant

Hamilton College
Omaha, NE
06.2005

Skills

  • Patient scheduling
  • Customer service
  • knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Electronic health records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Laboratory specimen collection
  • Maintaining confidentiality
  • Appointment setting
  • First aid

  • Complex Problem-solving
  • Trustworthy companion
  • Adaptable
  • Simple dressings
  • Conflict resolution
  • Vital signs monitoring
  • Specimens collection and processing
  • Medical terminology knowledge

Timeline

Medical Assistant

Methodist Physicians Clinic
10.2021 - Current

Medical Assistant

CHI Health
07.2016 - 09.2021

Diploma - LPN

Kaplan University

Associates Degree - Medical Assistant

Hamilton College

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Nicole Brown