Overview
Work History
Education
Skills
Timeline
Generic

Nicole Brown

Palm Bay,FL

Overview

15
15
years of professional experience

Work History

Accounts Receivable Clerk

Gary Yeomans Ford Palm Bay
09.2022 - Current
  • Submitted cash and check deposits and generated cash receipts to record money received using CDK Global.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Responded to inbound inquiries regarding accounts and payments.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Created spreadsheets for more efficient recordkeeping.

Sales Support Associate

Holiday Inn Club Vacations
04.2021 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Ensure that the Tour Reception, Gifting, Food and Beverage, and Sale Receptionist job functions are performed in a professional and organized manner while providing a quality experience for guest.
  • Perform all elements of the check-in and departure process for the sales and marketing departments with accuracy.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Head Cashier

Sprouts Farmer Market
06.2019 - 04.2020
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.

Client Services Representative

Bank of America, NA
01.2019 - 06.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Maintained up-to-date knowledge of product and service changes.

Service Supervisor

Kohl's
11.2013 - 09.2018
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Monitored team's performance and gave feedback when necessary.
  • Provided backup to department areas to step in to assist with various tasks whenever employee was absent or at lunch.
  • Promoted from seasonal employee to final position as supervisor.

In-House Accountant

Tru-Tronics Intl
12.2009 - 05.2015
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Tracked funds, prepared deposits and reconciled accounts.

Education

Bachelor of Science - Business Management

College of Southern Nevada
Las Vegas, NV

Bachelor of Science - Business Management

University Of Phoenix
Las Vegas, NV

High School Diploma -

Cheyenne High School
North Las Vegas, NV
01-2007

Skills

  • Activity reporting
  • Payment processing
  • Spreadsheets and journal entries
  • Receivables management
  • Data entry
  • Petty cash management
  • Month-end closing
  • Money handling
  • Customer service
  • Adaptability and flexibility
  • Administrative support
  • Prioritization

Timeline

Accounts Receivable Clerk

Gary Yeomans Ford Palm Bay
09.2022 - Current

Sales Support Associate

Holiday Inn Club Vacations
04.2021 - 08.2022

Head Cashier

Sprouts Farmer Market
06.2019 - 04.2020

Client Services Representative

Bank of America, NA
01.2019 - 06.2019

Service Supervisor

Kohl's
11.2013 - 09.2018

In-House Accountant

Tru-Tronics Intl
12.2009 - 05.2015

Bachelor of Science - Business Management

College of Southern Nevada

Bachelor of Science - Business Management

University Of Phoenix

High School Diploma -

Cheyenne High School

Similar Profiles

CREATE PROFILE
Nicole Brown