Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Nicole Bullard

Fort Worth,TX

Summary

Dynamic leader with a proven track record at Milk + Honey, excelling in team management and client retention. Skilled in problem-solving and time management, I foster collaboration and drive performance, consistently surpassing sales goals. Proficient in Microsoft Office and adept at creating training programs that enhance employee development and operational efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head of Esthetics Department

Milk + Honey
07.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed a team of fifteen employees, creating training schedules and providing feedback regarding compliance and performance.
  • Foster an atmosphere of cooperation in the workplace, creating opportunities for excellence and uplifting employees to consistently perform above quarterly projections.
  • Weekly assessment of inventory of single store location, assessing and solving shrinkage, and maintaining uniformity and consistency to ordering schedules and improving daily operations.

Lead Esthetician

Massage Envy Spa
11.2018 - 07.2022
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Developed treatment plans, addressing clients' specific concerns and skin conditions.
  • Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.
  • Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
  • Paralleled personal sales goals with quarterly sales projections, and consistently completed above and beyond projections.

Administrative Assistant

Dynamic Touch
02.2018 - 03.2020
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assist in generating reports related to customer accounts and invoice histories, querying databases based on business projections or current demands.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

Bachelor of Arts - Writing And Rhetoric

University of North Texas
Denton, TX
05-2025

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Critical thinking
  • Problem resolution
  • Academic writing
  • Proposal writing
  • SQL
  • Microsoft Office
  • G Suite
  • Adobe InDesign
  • Adobe Acrobat
  • Peer Review
  • Prompt engineering

Accomplishments


  • Supervised team of fifteen staff members.
  • Revitalized feedback processes between middle management and service providers to ensure efficient channels of information.
  • Learned SQL to manage databases, querying for specific information in relation to invoices, customer information, and products.
  • Earned Employee of the Month (2024) by establishing cross-training between departments, creating a foundation for future trainings that encourage knowledge transfer across departments.
  • Earned scholarships for academic excellence at The University of North Texas

Certification

Current Esthetician's License via TDLR

Undergraduate Academic Legal Certificate


Languages

American Sign Language
Professional Working

Interests

Writing

Academic research

Lifelong learning

Databases

Information Science

Environmentalism

Historic preservation


Timeline

Head of Esthetics Department

Milk + Honey
07.2022 - Current

Lead Esthetician

Massage Envy Spa
11.2018 - 07.2022

Administrative Assistant

Dynamic Touch
02.2018 - 03.2020

Bachelor of Arts - Writing And Rhetoric

University of North Texas